We performed a comparison between Epicor ERP and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Real-time results make for faster decision making."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"It is easy to use, and it has a great UI. It has very well-structured modules. In terms of setup and configuration, they're logically placed, which makes it easy for any user to pick up information and learn more about the system, rather than just be plain key users of that business operating system."
"All its features are valuable."
"The accounting and inventory management features are valuable."
"The most valuable feature of Microsoft Dynamics AX is customization."
"It is flexible and cost-effective."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"There are some glitches in Epicor ERP."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"The integration could improve for the future."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The UI has room for improvement and can be more user-friendly."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
Epicor ERP is ranked 17th in ERP with 12 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Epicor ERP is rated 7.8, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, Odoo, SAP S/4HANA, SAP Business One and Infor CloudSuite, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and BST Global ERP. See our Epicor ERP vs. Microsoft Dynamics AX report.
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