We performed a comparison between Fortinet FortiAuthenticator and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"The customer success and support teams have been crucial."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"It reduces the need for network administrator intervention by allowing the user to perform their own registration and resolve their own password problems and issues."
"The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
"The initial setup of Fortinet FortiAuthenticator is easy."
"For someone concerned with multifactor authentication, I'm satisfied with the product."
"Intuitive interface and easy to deploy."
"This is a scalable product."
"The solution is very easy to manage."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The tool's GUI is user-friendly."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"I like IdentityIQ's granular attachment management and certification customization features."
"IdentityIQ's best features are the hassle-free user experience and security."
"The most selling modules for SailPoint are the compliance manager and the life cycle manager."
"Certifications and user provisioning features are the most valuable."
"Good life cycle management, segregation of duties, and analytics features."
"It is a stable tool, which we run in our complex environment."
"Omada's reporting functionality is limited and could benefit from greater customization."
"They need to improve the cost for small companies."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"The security permission inside Omada needs improvement. It's tricky to set up."
"There's a challenge with handling large amounts of data in this system."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"The reporting on the warehouse data and the import process both have room for improvement."
"The product must provide full support for third-party FIDO security keys."
"The technical support team is bad."
"No SMS gateway from the ISP"
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"Lacks a simplified two-factor authentication process."
"We would like to see Linux-based operating systems be able to integrate with FortiAuthenticator to get two-factor authentication running on them. as well. This is a shortcoming that I have faced a few times already."
"The speed of deployment on the cloud could be improved. It took a few days when it should have been just two days"
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"The advanced provisioning features require more improvement."
"Regarding the scope for improvement in the solution, reporting is an area that can be a bit more UI-oriented."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"The connector for EPIC, ServiceNow, and Duo."
"SailPoint IdentityIQ has a primitive AI engine."
"They should lower the price and technical support should be better."
"Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
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Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. Fortinet FortiAuthenticator is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiNAC, Fortinet FortiToken, Cisco Duo and Microsoft Entra ID, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, ForgeRock and SAP Identity Management. See our Fortinet FortiAuthenticator vs. SailPoint Identity Security Cloud report.
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