We performed a comparison between Fortinet FortiClient and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"This is stable and scalable."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"The product detects and blocks threats and is more proactive than firewalls."
"The most valuable features are malware detection, integrates well with other solutions, and ease of use for all users."
"The most valuable feature of Fortinet FortiClient is dual authentication and the VPN is secure."
"The most valuable feature is the single pane of glass, single point of management."
"The initial setup of this solution is easy."
"It is a feature-rich product that is easy to use and install without sacrificing security."
"FortiClient's most valuable features are that it's fast and safe."
"The most valuable feature of Fortinet FortiClient is its performance."
"It’s easy to use."
"The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features."
"Singularity's threat-hunting platform is user-friendly, and I like the built-in remote access feature."
"I appreciate the network control as well as the device control."
"The solution's in-place upgrades have been very helpful."
"The protection and management provided by SentinelOne is good."
"In terms of the engines that SentinelOne uses, it has stopped various scripts from running and it's highlighted lateral movement that we weren't expecting."
"The overall product quality is good."
"The Deep Visibility feature is the most useful part of the EDR platform. It gives us good insights into what is actually happening on the endpoints, e.g., when we have malicious or suspicious activity. We came from a legacy type AV previously, so we didn't have that level of visibility or understanding. For simplifying threat-hunting, it is extremely useful, where traditional techniques in threat hunting are quite laborious. We can put in indicators of compromise and it will sweep the environment for them, then they would give us a breakdown of what assets have been seen and where they have been seen, which is more of a forensics overview."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"The support needs improvement."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR can be improved by providing more detailed reporting."
"ZTNA can improve latency."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Cannot be used on mobile devices with a secure connection."
"The solution could be more secure. I would like to see more safety features."
"While we like patch management, it would be nice if it could handle patch management for other solutions, like Microsoft."
"I think that FortiClient can enhance the multifactor authentication."
"While I cannot think of new features to add, it would be nice if the reports were improved, to have these sent automatically."
"We've got one client where it was blocking the smartphones, and there's a way to set it up on Fortigate that's supposed to do that. However, it didn't work with them since they had a 2FA multi-factor."
"The tool needs to improve its web filtering feature. Its support quality needs improvement. We speak different languages, and this can create misunderstandings."
"In terms of improvements, their SSL VPN tunnel can be a lot better. I've seen other products that have got much better VPN features than Fortinet. Some of my colleagues get this error called "License not available." When they get this error, they have to uninstall and reinstall it. This kind of problem is there, and sometimes, we have to open a case with Fortinet to resolve it. Their support is quick, so we are able to resolve and move forward. In terms of new features, when it is connecting, it should check the endpoint and say whether the end client is actually safe enough or whether there is a vulnerability. It should give a pop-up on the client itself. Because I'm on the admin side, I can also see this information in the log. However, if a non-IT user, such as a user from finance, is working on this and there is some problem, he or she would not know about this and would call IT admin to say that this is not working. If the users get a message explaining why and what is happening, it is easy for them to understand."
"We do not use the solution every day and there are times when the new users have trouble reconnecting. The technology itself works but our users getting adopted to it is a major problem. Having the user adapt to the desktop landing page that it begins on is throwing them off a bit."
"The ability to have more direct purchasing for smaller groups and smaller businesses would be great."
"I would like to improve the reports because they are not so customizable and we would like more info from them."
"Their CASB tool needs to mature. I think there are some CASB vendors out there that have a dashboard tool that's much more mature than SentinelOne. That would be the only constructive criticism that I have."
"In the beginning, we had some issues with their product on some of the Windows 32-bit operating systems."
"The speed of investigation of the MDR service team must be improved."
"I would like to see category-based web filtering."
"Since SentinelOne Hologram was an Attivo Networks product acquired by Microsoft, I have to install a different agent on endpoints for that product. It would be better if the same SentinelOne agent could be used for both the EDR and deception technology."
"They can just continue adding more integrations with these big brands and software security products."
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Fortinet FortiClient is ranked 15th in Endpoint Protection Platform (EPP) with 85 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Fortinet FortiClient is rated 8.0, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Fortinet FortiClient vs. SentinelOne Singularity Complete report.
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