Fortinet FortiGate and Netgate pfSense are firewall solutions. FortiGate is a commercial product with a focus on advanced security features and ease of use, making it ideal for businesses of all sizes. pfSense, on the other hand, is an open-source firewall known for its flexibility, customization, and cost-effectiveness, popular among tech-savvy users and small to medium businesses.
What are the valuable features of FortiGate and pfSense?
Pricing and ROI: Fortinet FortiGate has mixed reviews regarding pricing, setup cost, and licensing. FortiGate offers positive ROI with cost savings, reduced communication costs, and enhanced security. pfSense provides valuable ROI with flexibility, scalability, and improved network solutions. pfSense is open source. The pfSense Community Edition (CE) is a free. However, Netgate developed pfSense is a commercial version of pfSense called pfSense Plus. pfSense Plus includes additional features and support, but the core functionality is the same as the Community Edition. ROI comes from cost savings and granular control.
Room for Improvement: FortiGate users would appreciate better monitoring and advanced reporting. pfSense reviewers suggest improvements to the user interface for a more streamlined experience, also advanced reporting, better documentation, and troubleshooting tools.
Deployment and customer support: FortiGate users commented for a straightforward setup process with clear documentation and readily available support. pfSense installation is considered user-friendly, but advanced configurations can be challenging. The open-source community provides extensive documentation and online resources.
The summary above is based on 296 interviews we conducted recently with Fortinet FortiGate and pfSense users. To access the review's full transcripts, download our report.
"The most valuable feature is the SSL VPN, as it allows us to connect and it separates this product from other firewalls."
"Customers are more inclined towards FortiGate because of application control, web filtering, and anti-spam features. The support from the FortiGate team is good, and price-wise, it is affordable."
"The web filtering facility and application control are the most valuable features from the point of view of our clients. The VPN feature is also quite popular amongst our clients. Two-factor authentication is one of the good features in Fortinet. These features are important for the current scenario of security. Security has become a necessity nowadays. With cyber-attacks becoming more common, protecting an organization's data is one of the major tasks. It is also very stable and scalable, and it is very straightforward to configure. Their technical support is also good."
"This is an easy solution to deploy."
"Its stability is the most valuable."
"We purchased Fortinet because of the pricing, its functionality, because it met our requirements, and the total cost of ownership over five years was quite reasonable. In the market, Fortinet is rated quite well."
"The solution is extremely reliable."
"The solution has very good threat and content filtering switches."
"The "OpenVPN Client Export" package is really helpful in exporting the VPN client software on most popular devices: iOS/Android, Windows, Mac, Linux, and a handful of SIP handsets."
"The features I have found best are ease of use, GUI, and performance."
"Easy to deploy and easy to use."
"A free firewall that is a good network security appliance."
"Creation of certificates and the facility to administer services are valuable features."
"It is a very good solution for enterprises that need a VPN for their employees. It is the best way to provide a remote work facility to employees at a very low cost. Other solutions that I have had in the past were very expensive. Enterprises don't always have that kind of money to invest."
"Its reliability and cost-effectiveness stand out."
"pfSense is a nice product, and I find that there's a lot of information out there. There are some good tutorials on YouTube and other websites with helpful information."
"One of the problems I was having was with user mapping, and it is an issue for which I have escalated tickets with Fortinet support."
"They should improve the interface to make it more user-friendly."
"Usually, we sell the bundle with the UTM or threat management piece with IPS, IDS. Other providers, such as Palo Alto, are ahead in terms of safe functionality. So, for me, delivering truly safe service is probably something that still needs to be improved."
"They should improve high CPU and memory usage that occurs."
"The support we receive when we need to upgrade is not satisfactory and has room for improvement."
"It does not have key authentication for admin access."
"Stability and technical support are the two major issues I have found with Fortinet."
"Fortinet already improved FortiGate, but in the current market, many brands of security devices have improved together. Fortinet still needs to catch up with market standards. Fortinet is lacking in features in comparison to competitors."
"In terms of areas of improvement, the interface seemed like it had a lot. The GUI interface that I had gotten into was rather elaborate. I don't know if they could zero in on some markets and potentially for small, medium businesses specifically, give them a stripped-down version of the GUI for pfSense."
"This product needs improvements with respect to reporting and auditing."
"I have been using WireGuard VPN because it is a lot faster and more secure than an open VPN. However, in the latest version of pfSense, they have removed this feature, which is one of the main features that I need. They should include this feature."
"The GUI could use improvements, though it is manageable."
"It needs better parsing of logs. At the moment, you have to use an external server for this if you want a deeper analysis."
"Their support could be better in terms of the response time."
"The router monitoring needs improvement when compared with Sonicwall."
"The product could offer more integrated plugins."
Fortinet FortiGate is ranked 2nd in Firewalls with 306 reviews while Netgate pfSense is ranked 1st in Firewalls with 128 reviews. Fortinet FortiGate is rated 8.4, while Netgate pfSense is rated 8.6. The top reviewer of Fortinet FortiGate writes "It's a reliable solution that's easy to install and cheaper than competitors ". On the other hand, the top reviewer of Netgate pfSense writes "User-friendly, easy to manage the firewall, rule-wise and interface-wise". Fortinet FortiGate is most compared with Sophos XG, Cisco Secure Firewall, Meraki MX, WatchGuard Firebox and Check Point NGFW, whereas Netgate pfSense is most compared with OPNsense, Sophos XG, KerioControl, Sophos UTM and Cisco Secure Firewall. See our Fortinet FortiGate vs. Netgate pfSense report.
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Both are very good products, but some features that Sophos mentioned as new, FortiGate has been handling. If you are going to grow with several appliances I recommend Sophos, since the administration can be done from the cloud. With Fortinet, you have to pay a licensing fee. In terms of costs and all the options, they are very similar. Another detail to review is the support, at the beginning with Fortigate, I had enough details, but it is really improving significantly with respect to Sophos.
My comment is based on experience and I do not lean toward any of the brands. To reiterate, they are good types of equipment.