We performed a comparison between Fortinet FortiMail and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."There are several features that I consider valuable."
"The product is not resource-intensive."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The technical support is good and quick to resolve issues."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"I love the integration between Fortinet products."
"FortiMail is a stable product."
"It has a very high level of security through special licensing with solutions like FortiGuard, sandboxing solutions in the cloud, and URL rewriting solutions."
"Fortinet FortiMail is easy to use and the detection rate is very good. You can customize content filters and profiles are done easily. Additionally, there is a sandbox integration feature that is good."
"Fortinet’s support services are good."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"The spam filtering is great."
"The anti-spam features are valuable."
"The platform is scalable when installed on server-based systems."
"The anti-malware, risk scanning has been pretty spot on."
"The most significant aspect is the response filtering concerning attachments and links."
"It is a stable solution...It is a scalable solution."
"I found the user interface friendly."
"The solution's identity proxy feature is very good and reliable."
"Our client recently received many emails, and their employees didn't realize these emails were phishing attempts. Consequently, they clicked on them and fell victim to the attack. Therefore, it is important to secure their system with Sophos Email Security."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."
"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft Defender for Office 365 should be more proactive."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The sandboxing features are not well done in Fortinet FortiMail, making it an area of improvement."
"The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup."
"My customers frequently ask to have detailed documentation for FortiMail and FortiWeb as they have in FortiGate. What they currently have is not enough."
"The statistics and BI in general could be improved."
"Sometimes, the tool flags legitimate incoming traffic as spam."
"It is not easy to install."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"Fortinet FortiMail could improve general user management. There are no password policies for users."
"The tool's integration becomes an issue when the internet connection is weak."
"Sophos Email could improve DLP features."
"Sophos Email could better detect fake emails, especially when the domain names are similar. It needs to improve spotting spoofed domains, like when one letter differs in a domain name. It also needs to incorporate AI detection. Barracuda detects suspicious emails better. However, malware scanning is better in Sophos Email."
"The product could include all the essential features and capabilities, similar to the on-premise, server-based version."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Sophos Email can improve security."
"Lacks visibility into spam emails."
"The security of the solution could improve."
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Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Sophos Email is ranked 11th in Email Security with 28 reviews. Fortinet FortiMail is rated 8.6, while Sophos Email is rated 8.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Proofpoint Email Protection and Kaspersky Security for Mail Server, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Perception Point Advanced Email Security, Proofpoint Email Protection and Hornetsecurity 365 Total Protection. See our Fortinet FortiMail vs. Sophos Email report.
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