Fortinet FortiToken vs NetIQ Identity Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortinet FortiToken
Average Rating
8.4
Number of Reviews
21
Ranking in other categories
Authentication Systems (4th)
NetIQ Identity Manager
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (15th)
 

Featured Reviews

Sutjipto Budiman - PeerSpot reviewer
Feb 28, 2024
Easy to learn, provides secure access to our internal server, and integrates easily with other products
We use the solution only with Fortinet products for VPN During COVID-19, we needed server access from different places. The solution provides FortiToken Mobile. It makes things easier because we can have access through our mobiles instead of other devices. Thus, the solution made our application…
MS
Mar 5, 2024
Offers self-service for both access request management and password management but issues with customer support
From an Identity Manager perspective, we do have role-based access control for a portion of our users. However, the capability is not as mature as what you'd find in other products. It lacks advanced features like the ability to mine tools or make decisions based on the roles assigned to others, offering very basic role management capabilities. The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent. Introducing artificial intelligence to assist people and line managers in understanding what they are requesting or approving would be beneficial, enhancing the capabilities that are currently not as advanced as those in more popular products.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's support is the best."
"The solution is pretty solid."
"The token-based authentication is good and modern aspect."
"Stability-wise, I rate the solution a ten out of ten."
"The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable."
"FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us."
"One of the product's most valuable features is its ease of use."
"The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"I like the eDirectory feature."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The product is easy to use."
 

Cons

"The tool could be a little cheaper."
"They could enhance synchronization with mobile applications, and addressing minor issues with authentication could further improve user experience."
"I would rate the scalability a seven out of ten. The migration issue definitely brings it down a bit."
"Its reporting should be better. The reporting feature is missing. I don't have any reporting of who has done what, what has failed, and what didn't work."
"I would like to see if FortiToken can integrate with Office 365 mail to support the same two-factor authentication experience that I have with ESET. With ESET, when a user logs in, they are easily directed to the ESET authentication page, where they are prompted to enter their OTP after supplying their username and password. I understand from support that FortiToken cannot do this with email integration. That's why I opted for ESET."
"Configuration can be confusing due to the lack of community and context-sensitive help. We've had to rely on technical support, which slows down the setup process."
"You need your mobile just to enroll the tokens, and sometimes, it's difficult to use for someone who is not knowledgeable"
"Maybe the price could be improved, and the integration could be better. But the integration is different from the authenticator side."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The integrations must be made easier."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The interface is old and outdated, and the design software seems archaic."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a six out of ten."
"The platform's licensing cost is reasonable for our organization."
"Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated."
"I rate the tool's pricing a five out of ten."
"From an Indian perspective, it's definitely costlier."
"Fortinet FortiToken is not an expensive solution."
"On a scale of one to ten, where one is the cheapest, and ten is the highest, I rate the pricing an eight."
"I would rate the pricing as an eight out of ten. We purchased the solution at a reasonable price in 2019."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"The solution is quite affordable."
"The price of the solution is a bit high and could be reduced."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
7%
Comms Service Provider
7%
Financial Services Firm
6%
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
Fortinet FortiToken should improve its push notifications.
What is your primary use case for Fortinet FortiToken?
We use the product for multifactor authentication.
What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that might require expensive upgrades. I would rate the pricing a two out of ten, with...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well as ensuring consistency of user information across integrated applications.
 

Also Known As

No data available
Novell Identity Manager
 

Learn More

 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
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