We performed a comparison between FortiSASE and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Secure Access Service Edge (SASE) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The product can scale."
"I feel that it is a stable solution...It is a scalable solution."
"The integration with the company's existing security infrastructure enhanced our security posture since it was a straightforward process."
"The solution is easy to deploy and simple to manage."
"Deep packet inspection is easier to deploy in the FortiSASE environment. It's much simpler to configure one-touch deployment. It was considerably more convoluted to get that to work using FortiClient. All that processing horsepower is happening in Fortinet's cloud infrastructure, reducing the load on our local routers and on-prem FortiGate firewalls."
"The tool's consolidation is pretty quick."
"Palo Alto Firewall is one of the best firewalls in the world."
"Monitoring is the most valuable feature because we can easily monitor all kinds of stuff coming over the network. We can check the dashboard and work accordingly."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The Autonomous Digital Experience Management (ADEM) offered by Palo Alto is a good reporting tool. It gives insights into how things are going within the network. It takes all the data from the users' endpoints and does an analysis, and it suggests changes as well."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Some of the solution's back-end connectivity and visibility are not robust and could be improved."
"FortiSASE is a work in progress. One area where there is room for improvement is the ability to use FortiSASE on an endpoint that doesn't have the client on it. Other solutions do that by building a VPN tunnel from their on-prem router into the SASE environment. FortiSASE doesn't have that feature yet, but it is on the roadmap for Q3 of this year. I've seen it in their development environment."
"They need to have more concise or precise ways to come up with the return on investment for convincing or presenting this to customers."
"Security and support are two areas with certain shortcomings in the product where improvements are required."
"The GUI and connectivity, along with the support offered, are some of the areas of concern in the product where improvements are required."
"Dependencies of applications sometimes is a bit confusing."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"There is room for improvement in the multi-environment visibility, especially around containers."
"There is some particular traffic that the security team wants to filter out and apply their own policies and they cannot."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"If you compare Prisma SaaS against other products, such as Cloud Log, it's a little bit tricky to understand, but it offers different functionality that other products don't have. From a user usability point of view, you need some training for this product, as an admin, you need a couple of demos."
"Though the monitoring is fine, the solution should improve its application graphs and interface monitoring."
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FortiSASE is ranked 14th in Secure Access Service Edge (SASE) with 5 reviews while Prisma Access by Palo Alto Networks is ranked 1st in Secure Access Service Edge (SASE) with 59 reviews. FortiSASE is rated 7.4, while Prisma Access by Palo Alto Networks is rated 8.2. The top reviewer of FortiSASE writes "An easy to deploy and simple to manage solution that can be used for remote worker access". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". FortiSASE is most compared with Zscaler Internet Access, Cisco Umbrella, Cato SASE Cloud Platform, Zscaler Zero Trust Exchange and Netskope , whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Cloudflare Access. See our FortiSASE vs. Prisma Access by Palo Alto Networks report.
See our list of best Secure Access Service Edge (SASE) vendors.
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