Fortra's Automate vs Red Hat Ansible Automation Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Fortra's Automate
Average Rating
8.2
Number of Reviews
21
Ranking in other categories
Robotic Process Automation (RPA) (5th)
Red Hat Ansible Automation ...
Average Rating
8.6
Number of Reviews
65
Ranking in other categories
Release Automation (3rd), Configuration Management (1st), Network Automation (2nd)
 

Featured Reviews

MB
Nov 8, 2023
Boosts productivity with cost-effective, easy-to-use automation software
I believe we need to test various OCR tools that assist in evaluating six different customer resyncs. We analyze their spending patterns and documentation, but current OCR support has limitations, requiring highly standardized documents, which isn't always the case. With a more advanced OCR system, we could improve processes related to credit risk management and legal matters. We're exploring how to integrate Fortra's Automate with our CRM platform, taking cues from instances where Salesforce seamlessly merged with Automate. However, we use a different CRM, Insight for New Enterprise, and we're seeking ways to connect the automation process within our CRM. We aim for the automation to continue smoothly, even in instances where traditional automation methods might face hurdles.
PU
May 8, 2024
Easy-to-read YAML syntax, good interoperability, and high scalability
There are some integration issues with other technologies such as Satellite. It could be a Satellite issue and not an Ansible issue. There are bugs related to failed tasks not being failed and then reverting back to completed tasks. It might not be because of Ansible. It could be because of Satellite. There have been some differences between the operating systems that we have noticed. It could be down to cryptographic policies, but we have noticed some speed issues. They should work on the speed of deployment on different operating systems. They have already managed the other issue of introducing execution environments to make sure everything is the same with every system.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"I like the interface; it makes managing automation easy. We can set different schedules and templates for each task."
"It gives us a central place to schedule tasks and run them distributed."
"The best feature of Automate is its ease of use, which is a major selling point."
"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."
"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."
"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."
"We can automate a few host configurations using the product."
"It is agentless. I don't have to think about which client system my unit has understanding in or not, because I can execute from my system. It will go and configure it, and any module that it is looking for will be shipped out."
"The most valuable feature of Ansible is repeatability because when you're working at the DoD, you want things to be cookie-cutter and replicable."
"It is very extensible. There are many plugins and modules out there that everybody helps create to interact with different cloud providers as well."
"The user interface is well-built and very easy to navigate around."
"There are no agents by default, so adding a new server is a matter of a couple lines of configuration (on a new server and the configuration master)."
"Automation is valuable. It saves us time in performing tedious tasks or repetitive tasks."
"It is very easy to use, and there is less room for error."
 

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."
"The solution has a very weak knowledge base."
"Error messages should be better. For error status, there should be better documentation because a lot of times, error messages that you get are quite vague. For example, you get a message saying that the workflow has run into an unknown status, which is vague. It just tells you that it failed, but you don't know how or why it failed. It makes debugging difficult."
"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."
"Fortra's Automate is not as reliable as I would like it to be."
"It's possible that they could use a stronger community for seeking guidance and help."
"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."
"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."
"I have seen indications that the documentation needs improvement. They are providing a "How to Improve Your Documentation" presentation at this conference."
"The solution should add a nice self-service portal."
"On the Dashboard, when you view a template run, it shows all the output. There is a search filter, but it would be nice to able to select one server in that run and then see all that output from just that one server, instead of having to do the search on that one server and find the results."
"The SSM connection access needs improvement"
"We are very satisfied with what we have. From a management point of view, whatever makes it easier for my team to help customers write their own playbooks would be something very beneficial. Everything is going as a service. Creating playbooks can become much more consumer-oriented so that customers do not need to contact us to write their own playbooks."
"Documentation could be improved. Many times, if I'm looking for something, I have to Google it in a lot of places, then figure out what the best approach will be. There are some best practices documents, but they don't give you the information."
"We are not using the Dashboard a lot because we have higher expectations from it. The default Dashboard from Tower doesn't give that much information. We really want to get down into more than if the job succeeded or what was the percentage of success. We want to get down to task-level success. If, in a job, there are ten tasks, we want to see this task was a success, and this was not, and how many were not. That's the kind of granularity we are looking for, that Tower does not give right now."
"The web GUI can be a little bit better. There should be a couple of more features."
 

Pricing and Cost Advice

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."
"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."
"Once you buy the software, you just pay for the support for backend help."
"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."
"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."
"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."
"It comes with a package that costs approximately $20,000 USD per year."
"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."
"The cost is high, but it still works well."
"We use the open-source version of the solution."
"If you only need to use Ansible, it's free for any end-user, but when you require Ansible Tower, you need to pay per Ansible Tower server."
"It is a little pricey but it is affordable. It is not that bad."
"I don't see the pricing or licensing features, but from what I understand, it is fairly reasonable."
"We're charged between $8 to $13 a month per license."
"You don't need to buy agents on servers or deploy expense management when using the solution, which affected our decision to go with it."
"We went with product because we have a subscription for Red Hat."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Healthcare Company
9%
Manufacturing Company
9%
Educational Organization
26%
Financial Services Firm
14%
Computer Software Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HelpSystems AutoMate?
We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.
What is your experience regarding pricing and costs for HelpSystems AutoMate?
I'm only involved in running the product and maintaining the systems, so I can't speak to the cost.
What needs improvement with HelpSystems AutoMate?
There is room for improvement regarding cloud functionality; there are a few missing features, and the logging could be better, especially air logging. We can go into logging events and create our ...
What is the difference between Red Hat Satellite and Ansible?
Red Hat Satellite has proven to be a worthwhile investment for me. Both its patch management and license management have been outstanding. If you have a large environment, patching systems is much ...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
What do you like most about Red Hat Ansible Automation Platform?
The most valuable features of the solution are automation and patching.
 

Also Known As

HelpSystems Automate, Automate
Ansible
 

Learn More

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Overview

 

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories
HootSuite Media, Inc., Cloud Physics, Narrative, BinckBank
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA). Updated: June 2024.
787,383 professionals have used our research since 2012.