We performed a comparison between Freshsales and monday.com based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like Freshsales because it's integrated with Shopify which we use to host our website."
"Freshsales is user-friendly, scalable and stable."
"One of the most valuable features is the ability to divert deals based on the potential revenue or specific market to certain sales teams."
"Freshsales is very simple to use, but it's fairly limited in its functionalities, and it's very cheap."
"The solution is a low-cost CRM product compared to other CRM alternatives."
"The tagging and notification features are great."
"The templates were always the best part as not starting from scratch made the process so much easier."
"The solution is more of a streamlined Slack."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"It helps to go completely digital and avoids the use of pen and paper, which helps declutter work life."
"We really like the dashboards, automation, and spreadsheets."
"Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."
"There are so many automations to streamline everyday tasks and reduce click counts when doing admin work. It is incredible."
"The price of this solution could be improved as well as the reporting functionality."
"The solution needs to improve the user experience and leads capture."
"We have a problem with the time to delivery for our customers, although this is not specific to this solution. Time to delivery can be 90 days."
"It lacks customizability for complex and larger use cases."
"The reporting for this solution across all their products could be improved. Currently, we have clients who export their data from Freshservices to third party solutions such Power BI to create more comprehensive reports."
"monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services."
"Having more pre-defined formats and/or templates or having the ability to make public some formats/templates (not the information on them) would be useful."
"We would like to have less downtime as it happens now and then!"
"The iPad version of Monday.com doesn't have the same functionality."
"Monday.com can be improved by becoming even more simplistic in settings/layout."
"The speed of the loading process should be better."
"The permission settings require workarounds for some use cases."
"I wish there were better notifications and dashboard views with analytics around the status of projects, etc."
Freshsales is ranked 35th in CRM with 5 reviews while monday.com is ranked 1st in CRM with 222 reviews. Freshsales is rated 7.8, while monday.com is rated 9.4. The top reviewer of Freshsales writes "Helps to manage sales pipeline". On the other hand, the top reviewer of monday.com writes "We can collaborate with our customers efficiently and professionally, and automation makes it easy for everyone". Freshsales is most compared with Apollo.io and Blackbaud CRM, whereas monday.com is most compared with Wrike, Asana, Microsoft Dynamics CRM, Zoho CRM and Attio. See our Freshsales vs. monday.com report.
See our list of best CRM vendors, best Opportunity Management vendors, and best Project Portfolio Management vendors.
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