Google Cloud Identity vs Jamf Pro comparison

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51,101 views|35,245 comparisons
92% willing to recommend
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3,504 views|2,997 comparisons
95% willing to recommend
JAMF Logo
17,495 views|12,420 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Google Cloud Identity and Jamf Pro based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Google Cloud Identity vs. Jamf Pro Report (Updated: March 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is user-friendly, and the performance is also good. It is a convenient product""We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune.""We have found the solution is capable of scaling.""I like that we can implement conditional access.""The most valuable feature is the policy CSPs.""The solution appears to be stable and scalable.""The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune.""It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."

More Microsoft Intune Pros →

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten.""I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite.""The solution is user-friendly.""The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network.""It is a very stable solution. I would rate it a ten out of ten.""Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization.""Google is always on its own. Google Cloud Identity is pretty good on every point.""It's easy to set up."

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"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to.""Jamf is stable, reliable, secure and you have lots of customization options.""The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product.""We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version.""I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps.""Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency.""The zero-day support regarding new Apple hardware and Apple operating systems is very good.""It offers professionals an endless amount of possibilities to keep users and the company happy."

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Cons
"I would like some integration with the Microsoft reporting platform Power BI.""The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me.""I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved.""Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options.""Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers.""I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that.""Intune should be much more granular in terms of supporting more Android cellular devices.""The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."

More Microsoft Intune Cons →

"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either.""They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved.""Technical support is slow.""The customer service and support team is not so good.""I would like to see more integration in future releases.""The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved.""Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly.""The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate."

More Google Cloud Identity Cons →

"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different.""Patch Management needs work to be efficient.""It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault.""I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement.""The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better.""The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too.""We need better reporting options.""The solution should offer beta testing for new products."

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Pricing and Cost Advice
  • "Consider the Microsoft Enterprise Mobility Suite rather than choosing specific sub-components, e.g. only Microsoft Intune."
  • "There is a cost benefit of using Microsoft Intune because of the packaging with other Microsoft products."
  • "Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
  • "The purchase of the product was handled by someone else."
  • "I have no comment on pricing of the solution."
  • "The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."
  • "For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
  • "The price of Intune is included with the license for Office 365, so we don't have to pay anything extra for it."
  • More Microsoft Intune Pricing and Cost Advice →

  • "We probably spend about $50,000 a year on licensing."
  • "Licensing fees are on a yearly basis."
  • "The product is billed on a monthly basis depending on the number of users."
  • "The fees are paid monthly and there are no additional costs other than the licensing fees."
  • "When I worked on Cloud Identity, they offered a free or enterprise version. You can synchronize and create up to 100 user identities in the free version. After that, you have to purchase a business or enterprise license. In that model, you'll be charged based on the number of users."
  • "The pricing is a bit expensive."
  • "The licensing cost depends on the partners and the relationship between the company and the partners."
  • "The solution is not expensive."
  • More Google Cloud Identity Pricing and Cost Advice →

  • "I think it pays for itself to let Jamf host the server."
  • "The setup cost is in the training, which is the most important step of your journey."
  • "The cost of this solution is expensive but worth it."
  • "If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
  • "With respect to pricing, Jamf Pro is the better bet."
  • "The total ROI is worth every penny."
  • "The setup is pricey upfront for support and setup."
  • "Setup and licensing prices are getting to be too high."
  • More Jamf Pro Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it… more »
    Top Answer:Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of… more »
    Top Answer: Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also… more »
    Top Answer:The most valuable feature of Google Cloud Identity is its stability.
    Top Answer:Google Cloud Identity has a yearly licensing fee, but I had some discounts from the hosting provider. On a scale from… more »
    Top Answer:The solution's storage capacity could be increased.
    Top Answer:The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to… more »
    Top Answer:Jamf Pro is worth the cost. You will certainly find the value once you use it every day and try to imagine your role… more »
    Top Answer:There is room for improvement with Jamf Pro, especially regarding updates. After a recent update, all app icons… more »
    Comparisons
    Also Known As
    Intune, MS Intune, Microsoft Endpoint Manager
    Cloud Identity, Cloud Identity Premium
    JAMF Software Casper Suite
    Learn More
    Overview

    Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

    In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

    Microsoft Intune Device Management Key Features

    With Microsoft Intune Device Management you can:

    • Ensure devices and apps are compliant with your security requirements.
    • Rapidly deploy and authenticate apps on all company devices.
    • Remotely access devices to troubleshoot issues or to remove data from them.
    • Generate reports for all devices in the system.
    • Monitor the way users access and share information to protect company information.
    • Set rules and configure settings on personal and organization-owned devices to access data and networks.
    • Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

    Mobile Application Management

    Mobile application management in Intune is designed to protect your organization’s data at the application level.

    With Microsoft Intune Application Management you can:

    • Configure apps to run with specific settings enabled.
    • Update existing apps that are already on the device.
    • See reports on which apps are used and monitor their usage.
    • Selectively wipe organization data from apps.
    • Add mobile apps to user groups and devices.

    As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

    Reviews from Real Users

    Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

    A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

    The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

    Cloud Identity is an Identity as a Service (IDaaS) and enterprise mobility management (EMM) product. It offers the identity services and endpoint administration that are available in G Suite as a stand-alone product. As an administrator, you can use Cloud Identity to manage your users, apps, and devices from a central location - the Google Admin console.

    Jamf Pro is a mobile device management software designed to help organizations and businesses automate Apple device handling-related workflows and processes. It features zero-touch deployment that enables users to automatically enroll new Apple devices, and also configure and deploy these devices swiftly and efficiently. It comes with inventory management capabilities, Apple mobile device management features, and an enterprise app store. Jamf Pro also allows users to deploy and access their mobile apps licenses in bulk. When it comes to using the app store, end users don’t need to ask for assistance from helpdesk agents in order to download, install, and update applications.

    Jamf Pro Features

    Jamf Pro has many valuable key features. Some of the most useful ones include:

    • Zero-touch deployment
    • Management of Apple devices
    • Security for app devices
    • App Store for self-service enterprise
    • Smart targeting
    • Reports of inventory
    • Smart Groups
    • Preconfiguration of apps
    • App distribution
    • Mac imaging
    • Upgrades to app and OS
    • Management of IT inventory
    • Device enrollment (user initiated)
    • Purchasing & license management

    Jamf Pro Benefits
    There are many benefits to implementing Jamf Pro. Some of the biggest advantages the solution offers include:

    • Deployment: Fully-customizable onboarding experience. Provision the perfect Mac, iPhone, iPad, or Apple TV, all deployed seamlessly with the workflow of your choice.
    • Device management: Use configuration profiles, scripts, and policies to make your Apple devices function exactly as needed. Move beyond simple troubleshooting by automating management with patented Smart Groups technology. This is a powerful way to trigger real-time alerts and actions from inventory data.
    • Application management: Streamline app management with bulk purchasing and deployment. The solution integrates with Apple Business Manager and Apple School Manager, allowing you to assign apps to users or devices without Apple ID. Deploy apps from the App Store, B2B App Store, or your own in-house apps.
    • Apple device security: Protect Apple devices by leveraging native security features. Manage device settings and configurations, restrict malware and patch all of your Apple devices without user interaction.
    • Self-service access: Give your users access to a one-stop shop for trusted apps, company resources, and shortcuts for troubleshooting tasks like password resets.
    • Inventory: Automatically gather user, hardware, software, and security device data or customize inventory specifications. The dynamic Smart Groups feature keeps track of everything for you, including software versions and warranty expiration dates.

    Reviews from Real Users

    Jamf Pro stands out among its competitors for a number of reasons. Some of these include its app deployment, its easy installation, and the fact that it’s lightweight but powerful. PeerSpot users take note of the advantages of these features in their reviews:

    An IT Support Specialist at Visby Medical writes, “The first most valuable feature I found was the ability to simply push out applications to devices, Mac or iPads/iPhones. It's as easy as procuring the licensing for the apps and then setting it to the volume purchasing back in Jamf.”

    Another reviewer, a Desktop Engineer at Kroger, notes, “The self-service portal to share scripts and other tasks that have extremely minimized the need for calls to our support teams, or even sharing the applications we package and allowing users to pick and choose what apps they need or want, instead of just blanket installing everything from our old environment.”

    Sample Customers
    Mitchells and Buzzers, Callaway
    ExtraHop Networks, HealthChannels
    Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
    Top Industries
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Comms Service Provider11%
    Energy/Utilities Company5%
    VISITORS READING REVIEWS
    Educational Organization23%
    Computer Software Company12%
    Government7%
    Financial Services Firm7%
    REVIEWERS
    Computer Software Company18%
    Non Tech Company9%
    Legal Firm9%
    Mining And Metals Company9%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider7%
    Financial Services Firm7%
    Manufacturing Company7%
    REVIEWERS
    Educational Organization25%
    University12%
    Computer Software Company10%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Educational Organization36%
    Computer Software Company10%
    Financial Services Firm6%
    University5%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise14%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise33%
    Large Enterprise47%
    REVIEWERS
    Small Business42%
    Midsize Enterprise21%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise14%
    Large Enterprise56%
    REVIEWERS
    Small Business27%
    Midsize Enterprise27%
    Large Enterprise46%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise42%
    Large Enterprise44%
    Buyer's Guide
    Google Cloud Identity vs. Jamf Pro
    March 2024
    Find out what your peers are saying about Google Cloud Identity vs. Jamf Pro and other solutions. Updated: March 2024.
    772,679 professionals have used our research since 2012.

    Google Cloud Identity is ranked 7th in Enterprise Mobility Management (EMM) with 21 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Google Cloud Identity is rated 7.6, while Jamf Pro is rated 9.6. The top reviewer of Google Cloud Identity writes " A stable solution that can help with collaboration and productivity". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, JumpCloud and VMware Workspace ONE, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Google Cloud Identity vs. Jamf Pro report.

    See our list of best Enterprise Mobility Management (EMM) vendors.

    We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.