We performed a comparison between Google Cloud Identity and Jamf Pro based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is user-friendly, and the performance is also good. It is a convenient product"
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"We have found the solution is capable of scaling."
"I like that we can implement conditional access."
"The most valuable feature is the policy CSPs."
"The solution appears to be stable and scalable."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"It is quite policy-enabled, so you can build pretty much any policy to manage remote endpoints."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite."
"The solution is user-friendly."
"The main control page and the ability to manage all our users from a web-based portal are the most valuable aspects of the solution. That's particularly useful because we're a heterogeneous network."
"It is a very stable solution. I would rate it a ten out of ten."
"Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization."
"Google is always on its own. Google Cloud Identity is pretty good on every point."
"It's easy to set up."
"Smart groups and just the way MDM works are valuable. We like all the features that they have. We try to use it as much as possible, and then we have the support and community involvement to reach out to."
"Jamf is stable, reliable, secure and you have lots of customization options."
"The time that we save in hours for new deployments, redeployments, application upgrades and OS upgrades more than makes up for the cost of the product."
"We can see every single Mac is on which macOS version so we can help users if needed to update their Macs to a saved and current version."
"I can set policies to manage devices by many variables OR keep it simple by leveraging DEP to assign new devices the standard apps."
"Jamf Pro allowed us to patch and manage endpoints while collecting log data to help improve operational efficiency."
"The zero-day support regarding new Apple hardware and Apple operating systems is very good."
"It offers professionals an endless amount of possibilities to keep users and the company happy."
"I would like some integration with the Microsoft reporting platform Power BI."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"I'm still playing around with it and haven't had any issues with the product yet, but support can definitely be improved."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
"Sometimes, customers compare it with AirWatch, but the concept of Intune is different from other solutions. It's an application management app. It gets a bit difficult to explain it to customers, but it's not a product limitation. It takes a presale document or presentation to explain it to customers."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"The feature that allows us to import the business application from the configuration manager to Intune is not very good at this time."
"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either."
"They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved."
"Technical support is slow."
"The customer service and support team is not so good."
"I would like to see more integration in future releases."
"The pricing for this solution is a little bit higher than AWS and others, which is something that should be improved."
"Google Cloud Identify could make the technology used easier to understand as a layman making it more user-friendly."
"The one place it could be improved is the password vaulting. The password vaulting does not prevent the admins from reading users' passwords, and that's a debate."
"I'd like to see Jamf add Unified Endpoint Management, but it's not going to happen. It's too complex. We tried that for so many years, and no one can do this for Windows and macOS. It can be done with iOS, but that's not the case here. If you want device management for a real laptop operating system, you need two systems. They're very different."
"Patch Management needs work to be efficient."
"It would be great for Jamf to provide templates for commonly used tasks like updating an operating system, packaging commonly used apps like Office 365, or enabling FileVault."
"I think there's room for improvement on the automation. For example, uploading a package to Jamf Pro and then updating the policy and other aspects, should be automatic. For instance, if I put a new version of the software, version 11 and the previous one was 10, Jamf Pro should be able to recognize if there's an update and update the policy automatically. It's not a big deal, but I think there's room for improvement."
"The self Service UI needs some real improvement; they recently revamped the app, but I don't know if those changes have been for the better."
"The cheaper Jamf School is also a product that has been acquired and decked out to meet more educational needs for a good price. Some features of Jamf School aren't (yet?) available in Jamf Pro and for educational users/customers of Jamf Pro, it would beneficial to have these available in the Pro version too."
"We need better reporting options."
"The solution should offer beta testing for new products."
Google Cloud Identity is ranked 7th in Enterprise Mobility Management (EMM) with 21 reviews while Jamf Pro is ranked 2nd in Enterprise Mobility Management (EMM) with 105 reviews. Google Cloud Identity is rated 7.6, while Jamf Pro is rated 9.6. The top reviewer of Google Cloud Identity writes " A stable solution that can help with collaboration and productivity". On the other hand, the top reviewer of Jamf Pro writes "Customizable with a self-service portal and a good security posture". Google Cloud Identity is most compared with Microsoft Entra ID, Okta Workforce Identity, JumpCloud and VMware Workspace ONE, whereas Jamf Pro is most compared with VMware Workspace ONE, ManageEngine Endpoint Central, SOTI MobiControl, Microsoft Configuration Manager and IBM MaaS360. See our Google Cloud Identity vs. Jamf Pro report.
See our list of best Enterprise Mobility Management (EMM) vendors.
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