We performed a comparison between Google Workspace and Zoho Mail based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Google Chat is the most valuable feature of the solution."
"The most valuable feature of Google Workspace is its ease of use and stability."
"It's certainly easier to meet. We have offices around the world and the ability to have a company meeting on Google Meet platform makes it a whole lot easier to actually have everybody virtually in one room at the same time."
"We use Google Sheets extensively for things like sharing plans, data, test reports, and more."
"It is quite a useful tool. It allows many people to work on a document. You can actually provide review comments and tag anybody to make the comment changes. You can also attach a document in Google Chat."
"It's easy to use."
"Google Apps for Business and Skype for Business are the perfect solutions for every business thriving online. It is very easy and inexpensive to get work done with these applications online."
"The solution is very stable."
"Zoho Mail is a stable product."
"It also offers the search functionalities. For end users, the search is quite easy to use. There are a few tabs to select to find exactly what you're looking for. It's pretty simple. As long as the data is available, you can use filters like from whom, to whom, subject, attachment, and even use advanced settings. It's pretty nice."
"The solution has more security compared to other products. Zoho Mail comes with TLS and SSL. It has email-sharing features. It is an advanced product."
"Zoho Mail organizes your email well, and you can do a lot of things if you use other Zoho applications along with it."
"Zoho gives you a set amount of free users, so you can use it until you reach the limit and see if it's something you want to adopt. I tried it and stuck with it. Since then, I've seen a lot of improvement. I already think it's top-notch, but I believe it will become one of the best in the world."
"The notifications, scheduling, and meetings are all integrated."
"We can create email accounts for our customers."
"The most valuable features of Zoho Mail are its security, integration with cloud storage, and wide range of features available. It integrates well with Outlook and mobile devices."
"The product could improve the number of participants allowed in a meeting and the strength of the meetings."
"The tool should improve its on-prem capabilities to include people who are working offline. The pricing is also a challenge for both the Indian and overseas markets. The tool has a cap of 300 licenses. The product's price has also increased by 10 percent. Businesses are struggling to justify the ROI. Users cannot block emails unless they have a strong firewall."
"And I think Google Translate could add more features. For example, it could be integrated when typing in a document or a web browser like Grammarly."
"I am not a big fan of how Gmail organizes the mail. I find it complicated to see which mail from which users send at which date. Especially if there is a lot."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"The solution could always be more secure, although that doesn't affect me so much."
"I don't recommend Google Workspace to others. It's expensive. Also, Google doesn't have enough oversight on their partners, so you will face some difficulties dealing with them instead of directly with Google."
"The cost could be improved. It can sometimes be a bit confusing figuring out how we are actually being charged."
"Zoho Mail needs to add an IT system management feature."
"The interface isn't quite good. Everything looks a little low-quality."
"The solution doesn't need to be improved."
"The initial setup of Zoho Mail can take some time because we have 30 to 35 users and we need to register each one. This can take one or two days to complete. The process could be better for administrators to register their users. If the setup interface was better in explaining the process it would be helpful to become more user-friendly."
"We face some challenges in our current architecture with the introduction of data privacy regulations. When you are sending a calendar invite to a group of people for a meeting or an event, there is no structure for privacy. You can't hide all the contacts. Maybe that feature exists, but I don't know where it is."
"The solution’s stability could be improved."
"Zoho Mail needs to improve its integration because direct integration is not possible with many applications."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Zoho Mail is ranked 8th in Email Applications with 8 reviews. Google Workspace is rated 8.2, while Zoho Mail is rated 8.0. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Zoho Mail writes "An intuitive tool that offers an ample number of features at very customer-friendly prices". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp, ProtonMail and Box, whereas Zoho Mail is most compared with IceWarp, Microsoft Exchange Online, ProtonMail, Zimbra Cloud and Zimbra Collaboration. See our Google Workspace vs. Zoho Mail report.
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