We performed a comparison between HCL Digital Commerce and Salesforce Commerce Cloud based on real PeerSpot user reviews.
Find out in this report how the two eCommerce Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I haven't faced any issues with the product's stability."
"Has all the modules needed for an order management solution."
"The most valuable solution is that it allows you to adapt it according to the customer's needs."
"It is a very mature product. It has a lot of features. It can also be very easily customized in order to reach goals or features that are not available, but mainly the fact that it's a very mature platform with all major features that are normally required by the clients is most valuable."
"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."
"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."
"I find the reports to be the solution's most valuable feature."
"Ability to quickly add content and manage products along with associated web content easily."
"It is a very flexible solution."
"The ease of customization is valuable."
"The solution is quite stable."
"The filters are very useful, and easy to customize. it's very easy to operate."
"Lacks option to purchase individual modules."
"Another area of improvement is the user-friendliness of the back office stuff. This issue is still valid, and it is still a problem, but I know they are currently working on it."
"The tool has a really rigid structure, so it is not something that has the simplicity to adapt to newer environments in a fast manner."
"The product catalog is an area that needs improvement."
"The performance of the solution has room for improvement. We sometimes experience some delays."
"There is always room for improvement with any solution."
"It is similar to ATG, but some features can be exchanged between the 2."
"The solution should have more and faster reporting, as well as better performance."
"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."
"Being able to customize everything in general to our specific needs would be pretty awesome."
"The community is very closed source. If you don't buy it, you won't be able to learn it."
"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."
HCL Digital Commerce is ranked 6th in eCommerce Platforms with 6 reviews while Salesforce Commerce Cloud is ranked 1st in eCommerce Platforms with 27 reviews. HCL Digital Commerce is rated 6.8, while Salesforce Commerce Cloud is rated 7.8. The top reviewer of HCL Digital Commerce writes " Needs improvement in the area of integration and should offer better adaptability to new environments". On the other hand, the top reviewer of Salesforce Commerce Cloud writes "User-friendly UI, stable, and scalable". HCL Digital Commerce is most compared with SAP Commerce Cloud, Adobe Commerce, Bigcommerce, Oracle ATG and Shopify, whereas Salesforce Commerce Cloud is most compared with SAP Commerce Cloud, Adobe Commerce, Oracle ATG, Shopify and Sana Commerce. See our HCL Digital Commerce vs. Salesforce Commerce Cloud report.
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