We performed a comparison between Hornetsecurity Altaro VM Backup and MSP360 Backup based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We frequently use the granular restore option for when our users accidentally delete files or to recover emails from mailboxes. We have found that to be a must-have feature and it comes with the solution at no extra cost."
"The CDP backup feature is very nice, as it allows you to take backups at high frequencies and with application consistency."
"The ease of use of the solution is its most valuable feature. The interface is also excellent."
"The product has many valuable features for handling backup needs, including replication, live migration, and incremental disaster recovery."
"All of the features are fantastic and also the management from Microsoft dealing with multiple machines is great. The whole package is excellent for me."
"It is an excellent product. It is easy to deploy, stable, and fast. Their support is excellent."
"The ability to test the backups without having to manually mount the VHDs after restore allows us to check the integrity of the backups."
"VM backup and the item level recovery are the most valuable features."
"The solution is easy to access and handles things efficiently."
"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."
"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."
"Provides connectivity to a lot of different cloud storage solutions."
"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"
"The best feature is that it's very user-friendly to do scheduled backups and version maintenance."
"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."
"Technical support is very good."
"Backup speed and comparisons between versions used to be slow on big VMs but that was improved greatly later on."
"The initial set up was complex, and I was not able to do the set up myself."
"The scalability of the solution is limited."
"If you look into the performance of a virtual machine and you look to the performance of the physical machine, the correlation between these is totally unclear."
"Replication is not fast, the GUI could be more user-friendly, and technical support is lacking in Iran."
"It would be nice to be able to recover the items to their original location."
"The cloud backup and VMware support (now available in the latest releases), could do with some improvement."
"To improve Altaro, I would like to see the ability to choose more than one backup location at a time."
"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."
"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."
"The product could be more user-friendly."
"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."
"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."
"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."
"The solution's pricing is very high."
"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."
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Hornetsecurity Altaro VM Backup is ranked 55th in Backup and Recovery with 29 reviews while MSP360 Backup is ranked 48th in Backup and Recovery with 15 reviews. Hornetsecurity Altaro VM Backup is rated 8.6, while MSP360 Backup is rated 8.0. The top reviewer of Hornetsecurity Altaro VM Backup writes "Offers a comprehensive feature set offered at a competitive price". On the other hand, the top reviewer of MSP360 Backup writes "The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support". Hornetsecurity Altaro VM Backup is most compared with Veeam Backup & Replication, NAKIVO Backup & Replication, Acronis Cyber Protect, Datto Cloud Continuity and N-able Cove Data Protection, whereas MSP360 Backup is most compared with Veeam Backup & Replication, N-able Cove Data Protection, Acronis Cyber Protect, NinjaOne and Comet Backup. See our Hornetsecurity Altaro VM Backup vs. MSP360 Backup report.
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