We performed a comparison between HPE System Management and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This solution has improved our organization through the provision of efficient resource utilization and capacity planning."
"The product's initial setup phase is easy with the help of the framework consisting of Microsoft Azure."
"The interface is in continuous development and improves version by version."
"I think it's stable, scalable, and flexible."
"This is a good product and I recommend it."
"The managing and monitoring are the solution's most valuable features. They are something I find quite helpful in my work."
"Patching is the main feature because SCCM is made to control the entire environment without manually interpreting. So it is good to use for patching."
"The most valuable feature of SCCM is the application distribution."
"The most valuable features are Remote Connect, SUP, Cloud functionality, Report, Query, and third-party patching."
"I have found the solution to be scalable. We have around 50,000 users using the solution."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The most valuable feature of Microsoft Endpoint Configuration Manager is the availability of being able to manage the Microsoft estate. It handles many areas, such as asset management and tracking."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The quality of service and support for this solution needs to be improved."
"Our customers would like to see the price lowered."
"I think that support integration could be improved."
"If the solution could provide better integration to make it easier to manage everything on different servers, that would be helpful. Whatever servers a company has, be it IBM, Dell, etc., if the System Management could be a platform that links all of them together, it would make management across different server types easier."
"The product should increase the processing capacity and allow speedy deployment, as both of them are areas with certain shortcomings where improvements are required."
"The return on investment report is too difficult to understand."
"Microsoft should extend support for additional platforms."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The TSM component could be improved."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"The product needs to improve scalability."
"The solution does not support remote devices so the CMG is still required."
"I currently need to increase my compliance level in the patching processes which this solution could improve on."
"It is a bit of an old and outdated product."
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HPE System Management is ranked 19th in Server Monitoring with 8 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. HPE System Management is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of HPE System Management writes " Offers reliability and helps with the virtualization part". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". HPE System Management is most compared with Lenovo XClarity Controller and Zabbix, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium. See our HPE System Management vs. Microsoft Configuration Manager report.
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