We performed a comparison between HyperScience and IBM Datacap based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like that compared to other tools, HyperScience works best with handwritten documents."
"It provides the best accuracy for handwritten forms, which is a struggle in the industry. You can take processes with a lot of manual work and streamline them through this tool."
"Has algorithms that can detect a document template even if the image has a lot of distortions."
"Valuable features include tools like IQ Bot and the ability to extract handwritten documents with 93-95 per cent accuracy."
"One of the most valuable features of HyperScience is the user-training module. Whenever the extraction takes place, based on the way we have trained HyperScience, it would give us some success status or a certain confidence level. If the solution has processed something that it determined was not extracted correctly it will queue those items for manual review."
"We have seen pretty good accuracy."
"What I liked more about HyperScience was the quality of the OCR it is a lot better compared to Google."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"It reduces human error and saves time."
"Both Datacap Studio and Datacap Navigator are great features."
"It is the best solution for scanning purposes."
"The feedback from our clients that this solution has increased their efficiency and their turnaround time on opening any account for end users, thus attracting more customers."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"I like Datacap's integration with FileNet because financial companies use that export. The second part is web services integration, which is effortless to implement."
"They could work on the price and make it a bit more reasonable."
"HyperScience could improve the unstructured data extraction feature."
"Extracting tables from certain documents could be improved."
"HyperScience has less capability while working on unstructured forms. Unstructured forms are those where there is no standard structure and the information can be anywhere on the form. They need to develop this capability."
"The solution lacks support for a greater range of languages."
"The product's usability could be better. The first pain point is that we're getting the output in a different format, and we were expecting a different timetable. The second point is that if you want better results, HyperScience says you have to configure a minimal PDF or a maximum of 400 PDFs. If you want results with 400 PDFs for what's written by these doctors, then you also configure the maximum of 400 templates for that. So, it's essentially a lack of support from HyperScience. In the next release, it would be better if failure scenarios were reduced. It would also help if they offered different formats, inputs or injections, and added different scenarios."
"No solution is perfect and there are several different scenarios that could be improved in HyperScience. One area is where there are multiple tables in the same form I have seen HyperScience struggle. There is some issue with supporting the extraction from multiple tables involved on the same form. If this could improve, it would be a big benefit."
"Our main language in Egypt is Arabic, and IBM DataCap does not support it perfectly. All our documentation is in Arabic. It's not English or any other language. However, we have overcome this problem by using QR codes in the document to extract the data from it. They should have better support for Arabic."
"There should be an increase in the capacity of the workflows. Datacap is a little limited in this aspect. So, you cannot really implement all the possibilities."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"Recognition between certain numbers and letters could be improved. Sometimes this solution misreads five with an "S" for Singapore."
"Going forward, IBM needs to ensure that the output is perfect (as it can make the product) while staying true to platform's core."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
HyperScience is ranked 6th in Intelligent Document Processing (IDP) with 7 reviews while IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews. HyperScience is rated 7.6, while IBM Datacap is rated 7.6. The top reviewer of HyperScience writes "It has a lot of functionality, whatever we use, but a few things could be improved". On the other hand, the top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". HyperScience is most compared with ABBYY Vantage, UiPath, Instabase, Microsoft Power Automate and OpenText Intelligent Capture, whereas IBM Datacap is most compared with ABBYY Vantage, Tungsten TotalAgility, Microsoft Power Automate, OpenText Intelligent Capture and Hyland OnBase. See our HyperScience vs. IBM Datacap report.
See our list of best Intelligent Document Processing (IDP) vendors.
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