We performed a comparison between IBM Datacap and Tungsten TotalAgility based on real PeerSpot user reviews.
Find out in this report how the two Intelligent Document Processing (IDP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Datacap is good at processing unstructured data. You can build up some nice data flows, and it is simple to configure. The tool adopts a low-code approach, but you can do a lot of coding if you want to customize and automate your flows. Datacap also has the flexibility to integrate."
"I work for an insurance company, and we use Datacap for document processing."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"There's something that's very unique about IBM DataCap. It provides me with a good solution for extracting, reading the QR codes, and scanning them. In this stage, we are working in a UIT phase before implementing this protocol in all our branches. From my initial observation, IBM DataCap is good, it is not working too fast, but in a good manner for us."
"Both Datacap Studio and Datacap Navigator are great features."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"The most valuable features of IBM Datacap is the capturing and recognizing of pages, documents as well as the scanner and barcodes."
"The solution offers many features that are beneficial for customers."
"Great with recognition providing a high level of confidence."
"One feature I like is that it makes the matrix easy for an unstructured document."
"Kofax TotalAgility is stable."
"Data extraction and auto-classification are great features."
"What I find most valuable in Kofax TotalAgility is its OCR feature. I also find its workflow and business process management capabilities valuable. Kofax TotalAgility also has good integration with other solutions and has an API call feature."
"Kofax TotalAgility is a great design tool for reading handwritten invoices."
"It's a growing tool that offers a complete package of BPM, case management, and capture capabilities."
"The tool is low code which saves you from a developer."
"The reading efficiency of the solution needs to be improved."
"I give the scalability of the solution a six out of ten."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"I would like better ease of use and more support options."
"We have page requirements where some values must be copied on each page. For example, say I need to scan a bunch of documents, and the name will be a field on every page. We don't have a default functionality in Datacap to copy the field value on the first page to all the pages. That feature would make the documents easy to prepare."
"The IBM Datacap site actually is on the newer inside. They will give it as a plugin only."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"I would like to see the product have the ability to process more documents in parallel. Right now, it is a single queue. Therefore, if you want to really test the load and stress test it, having multiple instances and the ability to scale it up would be great."
"Kofax TotalAgility could improve the OTR engine. The page OTR engine is not accurate in predicting the data properly. If you provide many features which are good for business process management without an accurate OTR engine people will not want it."
"The pricing for Kofax TotalAgility could be more attractive, particularly the cloud version of the solution which was offered to my company. This is its area for improvement."
"The product's console version is old. It should also improve its forum."
"Room for improvement would be better OCR functionality in terms of Arabic OCR. There should be better accuracy."
"Sometimes there isn't enough accuracy when it comes to extracts."
"They provide sufficient but not excellent technical support. Perhaps there is a point where they could use some improvement."
"Kofax needs to improve the low-code or citizen developers."
"Kofax should improve its handwritten extractions."
IBM Datacap is ranked 8th in Intelligent Document Processing (IDP) with 26 reviews while Tungsten TotalAgility is ranked 4th in Intelligent Document Processing (IDP) with 22 reviews. IBM Datacap is rated 7.6, while Tungsten TotalAgility is rated 8.2. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of Tungsten TotalAgility writes "Great with recognition and provides a high level of confidence in terms of extraction capabilities". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, HyperScience, OpenText Intelligent Capture and UiPath, whereas Tungsten TotalAgility is most compared with ABBYY Vantage, OpenText Intelligent Capture, UiPath Document Understanding, Tungsten RPA and Adobe Experience Manager (AEM) Forms. See our IBM Datacap vs. Tungsten TotalAgility report.
See our list of best Intelligent Document Processing (IDP) vendors.
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