We performed a comparison between IBM Blueworks Live and MEGA HOPEX based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."
"The ease of documenting and digitizing the processes was valuable to us."
"It has the ability to document in different formats. It is not tied to a specific model. You can look at it from different angles and see the intuitive nature of it. It always generates a valid diagram. You cannot create something that is not BPMN compliant."
"It is a stable solution since there has not been any downtime. Everything loads fast."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"The licenses are transferrable between different users."
"The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic."
"Valuable features include real-time modeling and design work, the ability to perform workshops with clients in real-time with the tool, and getting instant output."
"The initial setup was straightforward. With configuration, customizing or prepping the data and deployment, it took about one year to set up. We only needed two people to deploy and maintain the solution: one business architect and someone who specializes in customization and operations."
"The most valuable features of MEGA HOPEX are the seamless VPA module and the good user experience. There are built-in connections that provide integration with other platforms, such as ServiceNow. There is a lot of customization available allowing a lot of freedom. The solution is updated frequently adding new features. For example, the feature GraphQL can be integrated into other solutions, such as ManageEngine for ITSM solutions. You are able to use GraphQL to connect APIs and query the APIs."
"The most valuable feature of MEGA HOPEX is the publication method for static websites. You can generate the whole database into a static website. Additionally, in the new tabular entry, you don't have to put objects or links, you can go and fill a tab and the MEGA HOPEX will generate an object for you in a simple way."
"The tool is very simple and intuitive to use."
"The solution is scalable. If a company needs to expand it, it's completely possible to do so."
"The solution itself was easy to use."
"The main feature I find crucial in MEGA HOPEX is the catalog view, which provides a comprehensive visualization of all artifacts in one repository. Another valuable aspect is the availability of out-of-the-box outcomes, such as strategy maps and BPA models, eliminating the need for additional configuration. MEGA HOPEX allows users to focus on specific business areas, like risk management or data governance, providing a high-level overview while enabling deep dives into specific areas of interest. For risk management, MEGA HOPEX allows users to assess impacts, create recovery plans, and track action plans."
"I find the IT portfolio management very valuable and helpful."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"I can't insert any images. For example, within the process map, if I want to put it in the box or rectangle, or circle. If I have to use one image or icon, that's not possible."
"It is BPMN-compliant but the tool needs to be more involved to get into a completely 2.0 oriented tool. It has a few things but it's not the complete BPMN model."
"Needs a friendlier import/export to other modeling tools."
"Better documentation and training would be helpful."
"This product is expensive and would be improved by lowering its price."
"Standardization is lacking. The Operational Risk Function will be more effective if it at a default level follows established Basel standards for Loss categorization, Risk Assessments, Risk Event categorization, etc."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"The initial setup can be quite complex at first."
"MEGA HOPEX can improve process simulation in the BPA module. If the solution was better we would not have to use another solution for this purpose. Simulating scenarios in the future for the to-be processes is in demand. If we can have the simulation engine built inside MEGA HOPEX, we would not have to purchase another license or solution to integrate them with each other. This would be a great improvement."
IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews while MEGA HOPEX is ranked 8th in Business Process Design with 37 reviews. IBM Blueworks Live is rated 8.2, while MEGA HOPEX is rated 7.8. The top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". On the other hand, the top reviewer of MEGA HOPEX writes "Interactive with good functionality and helps with productivity". IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart and ARIS Cloud, whereas MEGA HOPEX is most compared with Sparx Systems Enterprise Architect, LeanIX, ARIS BPA, Visio and Avolution ABACUS. See our IBM Blueworks Live vs. MEGA HOPEX report.
See our list of best Business Process Design vendors.
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