We performed a comparison between IBM BPM and OpenText MBPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"It is a stale solution."
"Its dashboard is easy to use and very good. It allows us to customize."
"Its workflow and integration with SAP are the most valuable features. It is also a stable solution."
"We are receiving good assistance from the technical support."
"It has reduced a lot of manual errors and processes."
"IBM BPM's best features include document sharing, management document creation, widget and barcode creation, and integration."
"The solution is stable."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"We are a government organization, and we are the largest government power sector in India. We generate around 30% of power in India. Therefore, our processes are quite complex. Although IBM BPM is a low-code or no-code software, if you want to have extremely complex workflows, just the business process diagrams are not helpful in creating those workflows. While implementing complex workflows, only the process flow diagrams did not help us. We had to write a lot of Java scripts and Java queries to achieve what we wanted. Its integration capabilities with the SAP environment have to be improved. At present, we are only talking at the web services environment level. Its price also needs to be improved. It is currently expensive. Previously, Active Directory required a heterogeneous environment, but now they want a homogeneous environment. We had onboarded employees through Microsoft Active Directory, and now I have to implement Microsoft AD only from the cloud for my vendors."
"I would like to see the solution be able to interact with other customer software solutions."
"The initial setup was complex."
"The initial setup process is complex for basic users."
"Could increase vulnerability and security patches to make it more robust."
"There are a few areas, like triggering mechanisms, externally exposed variables, and changing its values."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"Consider an admin console during deployment. I would like to migrate single instances, not the whole bunch at once."
"The user interface could be better in OpenText MBPM."
"There are shortcomings in the solution's support and documentation part."
IBM BPM is ranked 5th in Business Process Management (BPM) with 105 reviews while OpenText MBPM is ranked 41st in Business Process Management (BPM) with 2 reviews. IBM BPM is rated 7.8, while OpenText MBPM is rated 7.0. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of OpenText MBPM writes " A solution offering good automation capabilities while needing to improve its support and documentation". IBM BPM is most compared with Camunda, Pega BPM, Appian, IBM Business Automation Workflow and Apache Airflow, whereas OpenText MBPM is most compared with Camunda. See our IBM BPM vs. OpenText MBPM report.
See our list of best Business Process Management (BPM) vendors.
We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.