We performed a comparison between IBM Business Automation Workflow and IBM Case Foundation based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The workflow of BAW's automation is handled inside of BPM, so we can see what state it is at and how things are processing through."
"This product is tightly integrated with the RPA automation process."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"It's a flexible solution."
"It has had a positive effect on decision-making in my organization. It helps us with our dispute process."
"The solution is scalable."
"The most valuable feature is its stability, which is why we are using it."
"The most valuable features are those involving decision making, analysis, and anything related to event documents because those processes are related to content as well."
"It is easy to set up workflows that notify the user depending on certain events."
"Flexible and the ability to divide search screens, and to search for documents. The ECM feature inside the system is great."
"It provides us the capability of producing business processes for documents that are launched immediately when a document comes into the repository."
"It's very easy."
"Case Foundation provides a strong security boost."
"IBM Business Automation Workflow is not a very user-friendly solution."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"Every client is moving to the cloud. We are still a little behind with IBM, but we are catching up from my point of view."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The main areas which need improvement are specifically around reporting and analytics."
"Improvements could be made in debugging and troubleshooting."
"The setup and installation process could be made easier."
"There is a need for more open and flexible integration capabilities, allowing seamless collaboration with a broader spectrum of business process management solutions, beyond the confines of IBM's document management offerings."
"There are some features that could be enhanced like the document viewer"
"90% of the feedback we receive states that the UI is not very user-friendly."
"The place of improvement is merging or combining all of the workflow functionality into one seamless tool. Now, there are multiple installations that are different. Case Foundation, before you can put Case Manager and you've got IBM BPM, and the roadmap is there to merge them altogether. But that's the struggle at the moment, it's having multiple installations and disparate workflow applications."
"IBM needs to update the user interfaces of all its products to make them more intuitive and accessible to beginners. Compared to Microsoft products, IBM solutions are less user-friendly. IBM programs are hard to master. It's a problem in my region because it's hard to find IT staff who can work with IBM."
"We are now using microservices but there are some areas where the coordination with FileNet is problematic."
"Once a workflow is launched then it stays static forever, which is a problem because if there is a change in the business then you cannot change the workflow."
"The service as it currently stands is out-of-date and lacks flexibility."
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IBM Business Automation Workflow is ranked 13th in Business Process Management (BPM) with 21 reviews while IBM Case Foundation is ranked 27th in Business Process Management (BPM) with 12 reviews. IBM Business Automation Workflow is rated 7.6, while IBM Case Foundation is rated 7.8. The top reviewer of IBM Business Automation Workflow writes "Good for case management, integration capabilities but lacks stability". On the other hand, the top reviewer of IBM Case Foundation writes "Streamlined business process automation with user-friendly design". IBM Business Automation Workflow is most compared with IBM BPM, Camunda, Apache Airflow, AWS Step Functions and Nintex Process Platform, whereas IBM Case Foundation is most compared with . See our IBM Business Automation Workflow vs. IBM Case Foundation report.
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