We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"IBM Kenexa is fairly stable. We don't have any downtime."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The most valuable features are that we can upload documents and download them on demand."
"It is a scalable solution."
"The most valuable feature is the onboarding module, which enables candidates to fill in their details online and smoothly transitions data from the recruitment module into the SAP database."
"The UX in SAP SuccessFactors is good."
"It's a uniform user interface."
"They have succeeded in sustaining a powerful system supporting their philosophy."
"It is a scalable solution. I would rate it a ten out of ten."
"The feature I like the most is the notification bar where we can see upcoming courses that the organization requires from time to time. It's easy to track any pending courses. I also like the search feature in SuccessFactors. We can search for newly available courses that are updated in the system for completion."
"This solution has always been stable for me."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"It needs to update its reporting and analytics tools."
"I would not recommend IBM Kenexa to others."
"I would like to have a better and more user-friendly interface."
"The solution is quite expensive."
"The reporting and cloud integration could be done better in this solution."
"The stability could be a bit better."
"There have been cases involving a lot of re-implementations and frustrations within clients where they have the workbook sessions, the workbook workshops and things like that. And I think that doesn't really go down well because the workbooks are very technical and, a lot of times, very confusing for the client."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"LMS, Learning Management Systems, needs improvement because there were some stability problems."
"The user experience could be simplified."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
IBM Kenexa is ranked 22nd in Talent Management with 30 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. IBM Kenexa is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". IBM Kenexa is most compared with HR Software Solutions and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud and PeopleSoft. See our IBM Kenexa vs. SAP SuccessFactors report.
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