We performed a comparison between IBM MaaS360 and IBM MobileFirst based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, JAMF, VMware and others in Enterprise Mobility Management (EMM)."We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"The initial setup is not complex."
"The solution is easy to use."
"Internet-based access with security is what I have found to be most valuable. It is also a stable and scalable solution."
"Autopilot is a great feature. Most users are looking for a zero-touch deployment."
"It has a useful device management feature."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"Mobile Device Configuration with policy applying: This significantly reduces time of device configuration."
"The ability to send an iPad out to someone and have them auto-provision it when they are out in the field is fantastic. We don't have to have it all configured before we ship it. This is probably the biggest value add."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"The best feature is the ability to control mobile phones, wipe and containerize the data, and keep employees' work data separate from personal data."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The implementation phase of IBM MaaS360 was pretty easy."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"With help of this product, we have been able to develop mobile applications without having complete knowledge of each mobile OS's native programming technology. App development, delivery, and code management have been very efficient using this product."
"IBM MobileFirst has one of the most feature-rich admin panels."
"I like Its capability for developing hybrid applications, with an ability to integrate device-native code as well"
"The solution could be improved by the opportunity to connect third-party application databases, such as Chocolatey or another setup store, to Intune."
"It needs certificate provisioning for S/MIME purposes."
"We faced issues with macOS support. The product should have better inventory and asset management."
"The synchronization could be improved."
"It would be nice to have a location tracker for the mobile device management tool. I'm not sure if it exists but hasn't been configured or if it's missing, but we've been unable to utilize the location features."
"The closest Microsoft Intune can be to GPOs, the better. There needs to be more granularity on application deployments. However, they have done better recently with the application deployments."
"They need to integrate more with security options."
"Microsoft Intune fails a lot when it comes to device compliance."
"Its integration with Microsoft Teams could be better."
"An area for improvement would be handshaking with Microsoft in terms of trying to get a DLP on Microsoft OS."
"The user interface could definitely use some improvement."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"It would be ideal to add support for the distribution of windows.exe applications."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"It's difficult for someone like me to set up a phone that doesn't require a SIM card, like Apple's new phones."
"They should allow for the building of custom reports with graphics."
"I would like to see improved support for native device functions."
"There are issues with push notifications, especially for Windows mobile apps. JSONStore also crashes abruptly at times."
Earn 20 points
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while IBM MobileFirst is ranked 7th in Mobile App Platforms. IBM MaaS360 is rated 7.8, while IBM MobileFirst is rated 8.4. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of IBM MobileFirst writes "It provides access management for the enterprise user as well as for the consumer". IBM MaaS360 is most compared with VMware Workspace ONE, SOTI MobiControl, Jamf Pro, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas IBM MobileFirst is most compared with Ionic, Microsoft Azure App Service and SAP Mobile Platform.
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