We performed a comparison between IBM MaaS360 and VMware Workspace ONE based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Mobility Management (EMM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."For Windows services, there are multiple options within Intune to modernize it to be more internet-facing and dynamic."
"The solution appears to be stable and scalable."
"Technical support, in general, has been quite helpful."
"Conditional access helps me control uncontrolled access."
"I like the group policy management feature, which performs application monitoring and device enrollment."
"Intune's unified endpoint management platform is invaluable."
"The dashboards, the security, and the customization capabilities work very well for us."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"Remote enablement feature and access to internal resources on the VPN."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"MaaS can force people to lock their phones. Not everyone likes having a PIN and other security features on their phones, but this sets a requirement that you can't get your emails unless you have a PIN on your phone. That was a good feature, and we were able to easily increase the PIN from four digits to six digits. Overall, it was pretty user-friendly."
"The solution is quite stable."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"All features that we have deployed are useful. We do access office emails on our smartphones, and we have complete sync with Active Directory. Our calendar also gets synced in the MaaS360 application. We also ensure that the data from these official applications is not being misused by any of the employees. We have disabled cut, copy, paste, and all such features. It ensures that all the official data that our employees have on their smartphones is secure. Security is the paramount feature that we value in this product."
"The location and remote management services are the most valuable."
"The platform makes the mobile device management process straightforward to handle."
"Sometimes, we face an issue and raise a ticket. The technical support team is fantastic and resolves the issue."
"You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."
"The solution's Self-Service feature is valuable because it gives a single managed application that users can download and use based on their preferences and productivity."
"The most valuable feature of this solution is the tracking of the devices."
"The most valuable feature of VMware Workspace ONE is its reliability."
"The most valuable feature of VMware Workspace ONE is it provides the ability to find out the location of devices and manage end-point solutions when they are deployed, and keep them secure."
"There is no catalog for mobile access management (MAM) security."
"The reporting could be improved, as it's pretty poor compared to other products of this type."
"I would like some integration with the Microsoft reporting platform Power BI."
"The initial setup is a little bit complex."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"Reporting needs improvement."
"Reporting could be improved. It needs to be more expensive and robust."
"There can be delays in the deployment of new policies."
"The user experience really isn't so good."
"The solution needs to offer live technical support. Right now, it's just a chat window and it's rather unhelpful."
"The look needs to be updated and it could be simpler to use."
"Its integration with Microsoft Teams could be better."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The UI has room for improvement."
"IBM MaaS360’s threat management feature needs improvement. It could identify even more malicious attacks."
"The interface is clunky and the layout is a bit outdated. Also, I don't think MaaS360 has as many features as Intune. It doesn't integrate with Office as seamlessly as Intune does, which isn't surprising, given that Intune and Office are Microsoft products."
"We'd like more useful support."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
"There are some bugs that our team needs to work around. It required some API integration required because visitor integration was not there. For example, we are currently working on a tunnel issue, and VMware doesn't have this solution."
"They could provide DLP integration for applications and specific user account security."
"The initial setup is a bit complex."
"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."
"VMware Workspace ONE platform offers support for Mac Books and we see that there is some room for improvement in that area versus all the products out there."
"The solution needs to adapt to the cloud based reality of the current world model. Some customers may have reluctance to this, but it is the next level for all of the big providers. Azure, AWS and Google are all on the forefront of cloud-based solutions."
IBM MaaS360 is ranked 8th in Enterprise Mobility Management (EMM) with 34 reviews while VMware Workspace ONE is ranked 3rd in Enterprise Mobility Management (EMM) with 82 reviews. IBM MaaS360 is rated 7.8, while VMware Workspace ONE is rated 8.2. The top reviewer of IBM MaaS360 writes "It lets you separate work and personal data on mobile phones, but the interface is outdated and clunky". On the other hand, the top reviewer of VMware Workspace ONE writes "The solution is stable, scalable, and offers single sign-on". IBM MaaS360 is most compared with SOTI MobiControl, Jamf Pro, IBM MobileFirst, Cisco Meraki Systems Manager (MDM+EMM) and ManageEngine Endpoint Central, whereas VMware Workspace ONE is most compared with VMware Horizon, Jamf Pro, SOTI MobiControl, ManageEngine Endpoint Central and VMware Workstation. See our IBM MaaS360 vs. VMware Workspace ONE report.
See our list of best Enterprise Mobility Management (EMM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.