We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The product’s interface is very intuitive."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"Integration is another great aspect of RSA Archer. From the beginning, integration has been a central focus for RSA, and Archer has always integrated well with most tools on the market today."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"With RSA Archer, an admin can set permissions for a normal user to go directly to the tool they need to input some data. Admins can then go through that and approve some requests. Also, they can log in based on these kinds of permissions, including ticketing, service patches, or upgrades."
"The solution has helped our organization manage our internal and external activities."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"Solution is scalable."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"Makes auditing much more convenient."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"The solution must allow customization in reporting."
"When we have to do formulas or some other type of calculation in Archer, it sometimes doesn't work correctly. The fields don't display right, and we have to contact RSA Archer support to fix things. I think the calculation components are a bit complicated."
"It's resource-hungry, that's the best way of putting it."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"RSA Archer's best features are advanced workflow, reports, dashboards, and notifications."
"GUI could be improved."
"There are certain restrictions on API integrations, and it is not simple or straightforward."
"In terms of what can be improved, our client always says their user experience, IU/UX in RSA Archer. They found it is not as user friendly as other tools."
"There are some issues with the interface for version 6.5 but these may already be repaired and simplified in the new versions that have been released."
IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, SAP BusinessObjects GRC, OneTrust GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Microsoft Purview Communication Compliance, Workiva Wdesk and Snow Governance & Risk. See our IBM OpenPages vs. RSA Archer report.
See our list of best GRC vendors and best IT Governance vendors.
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