We performed a comparison between MetricStream and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Key features are usability and ease of configuration. It allows us to have all the information in a single place and provide real-time indicators and information for our executives."
"The interface is mobile-friendly and it is getting a good response from our customers."
"Even non-technical people can be masters of the product."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"I have found all the features to be valuable, including those involving reporting, the dashboard, notifications, email modules, the database and data input."
"It is enterprise-wide accessible. So, it is very helpful for all the employees in our bank. They can log in and do their risk management activities. It has a few inbuilt modules that are helpful for doing risk management activities, such as issue management, risk identification, risk assessment, and policy exception management. It also has some inbuilt workflows inside these modules. They are also helpful."
"It is a very friendly tool. We can easily understand what is going on inside the tool. I like this tool. We can work with the tool for the ERP platform. We can create automated applications based on the requirements."
"The most valuable features are the advanced workflow and the dashboards. This tool can present data wonderfully to management, and it is easy for them to manage the risk plans."
"RSA Archer is a good tool and I have found performing the application, ISMS, and TPRM assessments beneficial."
"We would like to have more dashboards and reports, such as geographical and trend reports in the next version. Also, an improvement in the mobile version would be helpful."
"I would like to see out-of-the-box integration with more security, it would be helpful."
"There is no inbuilt alert in Archer to let us know that a data feed has failed or did not run for different reasons. So, we don't even get to know that a feed has not run until somebody reports it to us. This has been a problem all the time. Data feeds have always been a big headache for us because there is no feature to let us know if a feed has not run or has failed. If Archer had a feature to send us an email notification when a feed has failed, it would've been very helpful. This is the reason why our users are slowly moving away to another platform. Some of the modules that I have been managing are being moved to ServiceNow. Next year, a lot of our modules will be moved from RSA Archer to ServiceNow, and the data feed issue has been one of the main reasons."
"Some of the error reporting isn't very clear. When you're looking for information on error codes, you got to do a lot of digging."
"The design and advanced workflow need to be improved."
"GUI could be improved."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"Some areas are not truly automated but are only scheduled."
"The solution can be a little slow due to the Silverlight feature."
"Performance could be improved."
MetricStream is ranked 12th in GRC while RSA Archer is ranked 1st in GRC with 38 reviews. MetricStream is rated 8.6, while RSA Archer is rated 8.0. The top reviewer of MetricStream writes "Reasonably priced, stable, with out of the box deployment, and has good local support". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". MetricStream is most compared with IBM OpenPages, OneTrust GRC and Workiva Wdesk, whereas RSA Archer is most compared with OneTrust GRC, IBM OpenPages, Microsoft Purview Communication Compliance, Workiva Wdesk and Snow Governance & Risk. See our MetricStream vs. RSA Archer report.
See our list of best GRC vendors, best IT Governance vendors, and best IT Vendor Risk Management vendors.
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