We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.
Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's straightforward, has a good environment and is cost-effective."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"It is a scalable product. You can scale it up and down."
"This is a predictable and dependable service."
"It is easy to deploy what you need for the initial setup"
"There is no installation for this product because it is a cloud product."
"I've found the stability to be excellent. The performance is good."
"We also use Salesforce to find trends to make informed decisions in terms of events and marketing campaigns."
"They are already beginning to implement generative AI."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."
"One can do almost everything using Salesforce's OOTB functionality without much investment."
"A fully integrated solution that provides a seamless experience."
"It is very modular in approach. It is very light, and it can be used on various devices. It could be used on an Android phone or a laptop, which makes it good for the sales team on the road."
"When compared to Siebel, the Salesforce Platform is easier to use."
"It could be more secure."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"There is not a lot of support for this solution, which is something that needs to be improved."
"While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product."
"An area for improvement in IBM Public Cloud is getting up-to-date information on how to set up everything. It's hard to find new documentation."
"The solution’s pricing could be improved."
"Maybe performance enhancers and reports could be better improved. If they do so, it would be better. Of all the drawbacks I saw, this would be the biggest enhancement."
"The product should offer more computing, similar to Amazon."
"The back end really isn't user-friendly at all."
"Areas of improvement can be around Engagement of Customers feature and approvals of transactional records."
"Its documentation and price should be better."
"Easier process to move to Lightning Components."
"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."
"Their reporting needs to be improved. It should be easier. I don't know how, but it needs to be easier."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive."
IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 80 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Infrastructure (OCI), Google Cloud and Heroku, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
