We performed a comparison between Amazon AWS and IBM Public Cloud based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Amazon AWS is the solution our users like best, due to its overall global reach and excellent responsive support. Additionally, the diversity of software tools available, lower operating costs, and excellent customer service make it a very complete solution.
"AWS has many integrations and plenty of tools available for anyone to take advantage of. There are new features being added all the time."
"I am happy with the dashboard."
"It improves the speed for us to access vendors."
"Amazon AWS contains a lot of helpful services."
"Our primary use case is to use the solution for running many relatively small instances for back office applications and various other business important applications."
"AWS is stable."
"The technical support is good."
"I like the flexibility of this solution."
"It's straightforward, has a good environment and is cost-effective."
"The price of IBM Cloud is most valuable for us. The service is personable and gives us a good rapport. I can't say it's the best, but it was enough for our needs."
"This product is very good because it is accessible in remote locations, and anyone can deploy from any place."
"One of the features that I really like about IBM Cloud is the flexibility where you can order your own hardware."
"For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors."
"The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized."
"The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."
"There is no installation for this product because it is a cloud product."
"It has the technical support features, but they need to be improved. It has lots of users, but they need to be managed accordingly."
"In terms of technical features, I don't see anything missing. The only two points in favor of other providers are the price and local support. The main problem that we see here in Brazil is the price. It is much more expensive than any other cloud provider. Their local support can also be better. We get more support from some of the other providers here in Brazil as compared to AWS."
"AWS for API, or Seller Central, is no improvement from what we had (our internal tools we designed to update accounts, change customer network profiles, monitoring, MRTG graphs, etc), when AWS should be blazing."
"Its only cons are on the data warehouse side. AWS' data warehouse Redshift is not as good as it should be."
"AWS is very expensive."
"In some areas, more transparency on what is persistent towards novice users."
"They could lower the cost. The setup could also be easier."
"We have had several issues with the products and services but as of now, there are no good alternatives."
"It will be challenging to implement if you do not have any experience."
"There is not a lot of support for this solution, which is something that needs to be improved."
"The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right."
"The product should offer more computing, similar to Amazon."
"They could improve on customizing reporting capabilities."
"While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product."
"The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well."
"They do not have a very good virtual network implemented, and the VPC is the most important feature that needs to be improved."
Amazon AWS is ranked 2nd in PaaS Clouds with 250 reviews while IBM Public Cloud is ranked 9th in PaaS Clouds with 16 reviews. Amazon AWS is rated 8.4, while IBM Public Cloud is rated 8.0. The top reviewer of Amazon AWS writes "Reliable with good security but is difficult to set up". On the other hand, the top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". Amazon AWS is most compared with Linode, OpenShift, Microsoft Azure, SAP Cloud Platform and Alibaba Cloud, whereas IBM Public Cloud is most compared with Microsoft Azure, Oracle Cloud Infrastructure (OCI), Google Cloud, Salesforce Platform and Heroku. See our Amazon AWS vs. IBM Public Cloud report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
I agree with Vik and Marcelo.
AWS cloud is more matured, but you would like to run some specific IBM business tools like document management, IBM Watson for AI, SPSS analytics then IBM Cloud should be preferred.
Amazon AWS is superior to IBM public for several reasons.
The most important reason is the diversity of software tools, the geographic diversity and availability, lower operating costs and excellent customer service. All cloud companies are simply playing catch-up to AWS.