We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is easy to use."
"The product is very good at incident response."
"Its flexibility is the most valuable."
"This is a good solution that we recommend for customers."
"The solution is reliable in our usage."
"The solution is very easy to use."
"The solution is simple to use and to integrate with IBM QRadar."
"The UBA, User Behavior Analytics, is very good."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The solution does very well as a baseline EDR and provides good process-level management."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The detection response and quarantining are very good features."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"Integration and scalability are the most valuable."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The ability to isolate an endpoint with only the host name and a click of a button is a major time saver."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The product needs a bit more development."
"The product must provide more integration with other tools."
"The implementation could be a bit simpler."
"The integration could be improved so that it is easy to integrate with other solutions."
"IBM Resilient could integrate better with my tools."
"The initial setup is complex."
"The response time of the support is an area of concern where improvements are required."
"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"Additionally, it is complex to use, and the pricing should be improved."
"The threat intelligence feed could use some fine tweaking."
"The support team of Carbon Black CB Response needs improvement. At present, they need a lot of information. Then they give you an answer that they already gave you. You tell them it didn't work, and then they take a long time."
"The product detects too many false positives initially and it could integrate better with other security solutions."
"Training and education for both partner and customer, including product marketing need to be improved."
"The dashboard should be more user-friendly."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and Microsoft Sentinel, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Splunk SOAR and Rapid7 InsightIDR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
We monitor all Security Incident Response reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
