We performed a comparison between IBM Tivoli NetCool Impact and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is great at being able to fetch almost any kind of file."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"Dynamic Component Mapping is key and unique."
"The most valuable features of ScienceLogic are AI and machine learning."
"It is simple."
"When it comes to features, the power pack is the most valuable."
"Science Logic provides distributed and all-in-one concept in monitoring, you can easily customize the features in this product."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The solution is somewhat complicated. It's not exactly straightforward."
"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
"ScienceLogic could improve the implementation, it could be made easier."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"They should improve their support process and add chat."
"They need a little more self-service."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Admins do not have direct access to the reporting."
"Addressing duplicate IPs: There is the ability to edit the DB and fix this, but adding some logic to understand them would be a plus."
IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while ScienceLogic is ranked 5th in Event Monitoring with 42 reviews. IBM Tivoli NetCool Impact is rated 7.8, while ScienceLogic is rated 8.6. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus and IDERA SQL Safe Backup, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and Zabbix. See our IBM Tivoli NetCool Impact vs. ScienceLogic report.
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