IBM Tivoli NetCool Impact vs SCOM comparison

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538 views|340 comparisons
100% willing to recommend
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Read 78 SCOM reviews
1,369 views|821 comparisons
86% willing to recommend
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Executive Summary

We performed a comparison between IBM Tivoli NetCool Impact and SCOM based on real PeerSpot user reviews.

Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Tivoli NetCool Impact vs. SCOM Report (Updated: May 2024).
772,679 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.""The solution is great at being able to fetch almost any kind of file.""The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate.""This product allows us to make use of open-source products, including running Java code."

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"The solution has improved our overrides and the ability to start services if they're stopped.""This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes.""It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It doesn't require any manual intervention.""The product’s auto-remediation feature helps with automation.""They have great integration with the active directory.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.""Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.""We are able to do problem determination on runaway processes."

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Cons
"The solution is somewhat complicated. It's not exactly straightforward.""Stability-wise, this product needs to be improved.""IBM is not investing in the development of the on-premise version of this solution.""For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

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"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already.""The price could be improved.""In a future release, they should add email notification alerts.""I would like to see them improve their network monitoring.""It lacks certain details that other products do better, like granular access and better application monitoring.""It'll help if they can provide real-time or closer to real-time monitoring.""​I would like to better be able to monitor Oracle processes.​""Then there is also an issue with capacity and limited space. That is something that needs to be improved."

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Pricing and Cost Advice
  • "The licensing is yearly, and although I'm happy with the pricing I do think it could be better."
  • "Licensing of IBM Tivoli NetCool Impact depends on the number of nodes on the element that you are monitoring."
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  • "The pricing and licensing are fair."
  • "Our licensing fees are approximately $30 per user, per month."
  • "If you have a Microsoft Enterprise Agreement, then this is part of the agreement."
  • "It is more expensive than the competition."
  • "SCOM is part of the System Center suite and I am satisfied with the pricing."
  • "We have an enterprise agreement that includes this product as part of it."
  • "The pricing is good, and it's part of their system center suite."
  • "We have to pay for a license and the price is fine for us."
  • More SCOM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events.
    Top Answer:IBM is not investing in the development of the on-premise version of this solution. They are only fixing bugs. Everything is now done on the new pack, Cloud Pak. Tivoli NetCool Impact was a good… more »
    Top Answer:The primary use case of NetCool Impact is event correlation. For example, we are able to manage all the events inside Omnibus. If we want to create an integration with a ticket, we cannot use Omnibus… more »
    Top Answer:The tool helps to monitor Windows servers. It offers alerts from a central location.
    Top Answer:It is the cheapest product available in the market. I rate the pricing a one out of ten.
    Top Answer:SCOM needs to improve its usability.
    Ranking
    9th
    out of 20 in Event Monitoring
    Views
    538
    Comparisons
    340
    Reviews
    1
    Average Words per Review
    581
    Rating
    8.0
    3rd
    out of 20 in Event Monitoring
    Views
    1,369
    Comparisons
    821
    Reviews
    12
    Average Words per Review
    412
    Rating
    8.1
    Comparisons
    Also Known As
    Tivoli NetCool Impact
    System Center Operations Manager, SCOM 2012
    Learn More
    IBM
    Video Not Available
    Overview
    IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

    SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.

    SCOM Features

    SCOM has many valuable key features. Some of the most useful ones include:

    • Application monitoring
    • Database monitoring
    • Threshold alerts
    • IT Asset Discovery
    • Predictive capabilities
    • Server usage monitoring and capacity forecasting
    • Application performance management console
    • Server availability and performance monitoring
    • Collaboration tools
    • Virtualization monitoring
    • Patch management
    • Out-of-the box templates to monitor applications
    • Application dependency mapping and thresholding

    SCOM Benefits

    There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:

    • Management and monitoring of Windows as well as Unix/Linux platforms
    • Remotely connect to Windows machines and perform administrative tasks from the console itself
    • Custom dashboard creation to help monitor the datacenter with ease
    • Agent based monitoring
    • Integrates well with other Microsoft products
    • Easy to use and reliable

    Reviews from Real Users

    Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.

    A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”

    PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”

    Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”

    A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”

    A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”

    Sample Customers
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Dialog Telekom
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm31%
    Energy/Utilities Company9%
    Computer Software Company9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm21%
    Retailer13%
    Government10%
    Healthcare Company6%
    VISITORS READING REVIEWS
    Financial Services Firm15%
    Computer Software Company12%
    Government11%
    Manufacturing Company8%
    Company Size
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise7%
    Large Enterprise78%
    REVIEWERS
    Small Business19%
    Midsize Enterprise23%
    Large Enterprise58%
    VISITORS READING REVIEWS
    Small Business16%
    Midsize Enterprise14%
    Large Enterprise69%
    Buyer's Guide
    IBM Tivoli NetCool Impact vs. SCOM
    May 2024
    Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: May 2024.
    772,679 professionals have used our research since 2012.

    IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while SCOM is ranked 3rd in Event Monitoring with 78 reviews. IBM Tivoli NetCool Impact is rated 7.8, while SCOM is rated 7.8. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus and IDERA SQL Safe Backup, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our IBM Tivoli NetCool Impact vs. SCOM report.

    See our list of best Event Monitoring vendors.

    We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.