We performed a comparison between Icinga and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"Icinga does the job and is fairly stable."
"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The apply rules feature saves a lot of time."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."
"We have found the solution to be stable."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The most valuable feature is the extensibility, as there are really no limits as to what you can do with it."
"It's easy to use."
"SCOM has helped us to monitor all the VMs in our environment, especially the Windows servers."
"Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications."
"The most valuable features for us are the monitoring, the health explorer, and the console."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"This is a product that does more generally than any of the competing solutions."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"One of the areas that are frustrating is remote monitoring for more than one machine."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"The tool currently fails to provide notifications to users."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The user interface should be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"The installation and configuration are very complex."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems. They need to provide better integration with other operating systems if they don't already."
"SCOM needs to improve its usability."
"There are some negative points about this product. Sometimes, the capabilities of the software don't appear, and you can't directly see the results. You have to wait for a long period to refresh the policy to push it to the software or other patches."
"The solution can be improved by expanding to cloud usage."
"It could use some system enhancements, such as better dashboards."
"The price could be improved."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
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Icinga is ranked 22nd in Network Monitoring Software with 16 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. Icinga is rated 7.6, while SCOM is rated 7.8. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Datadog, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and AppDynamics. See our Icinga vs. SCOM report.
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