We performed a comparison between Infor CloudSuite and SAP Business One based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is production planning. It is one of the core features."
"It is a scalable solution."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"We have been happy with the command line interface of SAP Business One."
"I like that it's stable."
"The documentation part and the user manuals provided by SAP are quite comprehensive."
"The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
"It's simple to use and very direct."
"What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies."
"The product seems to be quite stable."
"The solution has all the basic features that are required for us."
"Pricing is always an area where there is room for improvement."
"It takes time to properly learn what the product can do."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"They could include marketing automation for the product."
"The solution's support service could be better."
"There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run."
"More support can be provided on the web client end."
"Lacks an advanced HR model with payroll."
"Business One would be improved with a customization option."
"Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial."
"In the next release, I would like to see the inclusion of cloud features."
"We don't have the functionality of the supply chain and mobile applications."
"I'd like to see the solution become more user-friendly."
Infor CloudSuite is ranked 14th in ERP with 13 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Infor CloudSuite is rated 8.0, while SAP Business One is rated 8.0. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and Infor Distribution SX.e, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Microsoft Dynamics 365 Business Central, Oracle Fusion Cloud ERP and SAP S/4HANA Cloud. See our Infor CloudSuite vs. SAP Business One report.
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