We performed a comparison between Microsoft Dynamics 365 Central and SAP Business One based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: The main difference between the two solutions is that users of Dynamics 365 say the performance is lacking and do not report an ROI like SAP Business One users do.
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"We are getting more features after switching to Microsoft 365."
"The vertical covers all aspects of functionality and integrates easily with the existing Office products."
"The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integration with Microsoft's AI capabilities."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"NAV covers everything from purchasing and selling items to invoicing. Everything is within NAV, so it's all very neat."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"It is easy to use, and it works very well for small-scale companies."
"I had been using it for the end-to-end functionality."
"Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support."
"SAP Business One has good reports and is simple to customize and use."
"SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs."
"The most valuable features of SAP Business One are user-friendliness, ease of use, visibility, and flexibility. Customizing the solution is simple."
"Less complicated than other similar solutions."
"The ability to link documents to accounts, partners and events via the Golden/Yellow Arrow feature is very useful."
"We have been satisfied with the technical support."
"In Thailand, the support here could be better. The process to get an answer is too long."
"It could be more stable."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"They need to improve their processes."
"For a big company like us with millions of transactions, the scalability isn't enough."
"There is a lot of improvement needed in the top model, such as better integration with logistics, quality management, and data modeling for all revenue types."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"The formulas in Power BI could be simpler. Sometimes, it's difficult to figure them out, but I am part of a lot of communities that work with us, so we help each other."
"The solution's CRM module can be made better."
"The solution could improve by having better integration with other systems and reporting."
"Areas for improvement are the operating mechanisms, authorization of the production process, and sales cycle automation."
"The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality."
"More support can be provided on the web client end."
"The solution could improve by adding HR and payroll, and consolidation should be included by default."
"You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad."
"There are improvements needed. However, they provide improvements over time."
More Microsoft Dynamics 365 Business Central Pricing and Cost Advice →
Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews while SAP Business One is ranked 4th in ERP with 61 reviews. Microsoft Dynamics 365 Business Central is rated 8.2, while SAP Business One is rated 8.0. The top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". On the other hand, the top reviewer of SAP Business One writes "Helps with intercompany sales and purchase orders, and optimizes inventory management". Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP ERP, Odoo and Epicor ERP, whereas SAP Business One is most compared with SAP S/4HANA, SAP ERP, Oracle Fusion Cloud ERP, SAP S/4HANA Cloud and Epicor ERP. See our Microsoft Dynamics 365 Business Central vs. SAP Business One report.
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Both are not the right fit for Manufacturing company because these 2 solutions are built for small and medium size enterprises mainly for accounting purpose but not for operations. They need modules like Production planning & Scheduling, Quality management, adv' inventory optimization, Shoop floor control, Supplier management, Adv' warehouse, Inbound and outbound logistics and so on.
Regards, Mohammed Shakir (shakir52268@gmail.com)
Hi Sanjay,
My recommendation is to evaluate ERP software from a long-term perspective as it is a big investment. As I understand, your organization is growing and needs better control and reporting hence you are looking for business transformation and digitalization therefore ERP is the first step in business transformation.
As Inteliwaves (visit us at www.inteliwaves.com) are in the SAP consulting field a company based out of Mumbai, India we are dealing with the business requirement for ERP implementation day in and day out, and from our past experience we have observed that customers who have implemented small scale ERP software do not support business growth due to scalability issue and after few years they need to look for another solution for their growing business demand.
I will recommend you to checkout for the SAP Public cloud option which is best in the current market scenario. Please lets us know if you need more details on SAP Public cloud solution or demo as we are an SAP partner. Thanks & regards, Manish, manish.chhatbar@inteliwaves.com, 9930636260
I think you should first look at Dynamics BC. We have provided consulting services to your company and knows in-and-out of your processes. Ranthosh knows me very well. You can reach out to me at 9811359356
Look at e10x-ERP (educe10x.com). Built natively for the cloud, connects using a browser, and no need for hefty hardware installations, etc. e10x-ERP is focused on SMB manufacturing companies and has a suite of modules that will fit your requirements. The modules include attendance and payroll which most other ERPs do not offer as standard.
Also, integrated with WhatsApp Business (for auto reports, auto messages to customers, suppliers, etc), email, trigger, and event-based reports, integrated with GST (ASP).