We performed a comparison between Infor CloudSuite and SAP ERP based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's most valuable feature is production planning. It is one of the core features."
"The customization capabilities of CloudSuite Industrial are also there."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a complete wave management system to increase processing efficiency."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"The stability and performance are good."
"This is a robust solution with a lot of control measures."
"I like SAP's premade workflows for various areas, such as supply chain, procurement, or finance."
"Continuing to use it enabled continuity of business."
"The solution has far more features, processes, and functionalities than we previously had."
"ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions."
"Control and governance are the best features."
"SAP ERP offers a wide range of functional modules, including payroll, HR, financials, and others."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"They could include marketing automation for the product."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The solution's support service could be better."
"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."
"It is not flexible for the users. SAP works in a specific way, and the users and the processes have to adapt to the way it works. It is hard to customize it to the level that we need for our work. It is not easy to get new extensions for process functions, modules, or activities."
"In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult."
"The only feature that is not available in our current version is web access."
"It was not designed to service all industries."
"It is on the expensive side."
"In general, a user should attend training before they can use this platform. There's definitely a learning curve. As a new user or employee, there may be some difficulty with onboarding."
"More integrations and built-in integrations with other environments and products are needed."
"ERP could use better integration with other systems."
Infor CloudSuite is ranked 14th in ERP with 13 reviews while SAP ERP is ranked 1st in ERP with 100 reviews. Infor CloudSuite is rated 8.0, while SAP ERP is rated 8.2. The top reviewer of Infor CloudSuite writes " Advanced forecasting and analysis capabilities". On the other hand, the top reviewer of SAP ERP writes "The amazing, robust framework with unlimited scalability earns its #1 status". Infor CloudSuite is most compared with Infor LN, Infor M3, SAP Warehouse Management, IBM Maximo and Microsoft Dynamics 365 Business Central, whereas SAP ERP is most compared with SAP S/4HANA, Microsoft Dynamics AX, Anaplan, SAP Business One and Infor M3. See our Infor CloudSuite vs. SAP ERP report.
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