Infor M3 vs Microsoft Dynamics AX comparison

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4,278 views|3,363 comparisons
91% willing to recommend
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6,731 views|5,335 comparisons
87% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor M3 and Microsoft Dynamics AX based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor M3 vs. Microsoft Dynamics AX Report (Updated: May 2024).
772,567 professionals have used our research since 2012.
Q&A Highlights
Question: Microsoft Dynamics AXL How satisfied are you with the solution?
Answer: Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Infor comes up with different tools every year, and they are all compatible with Infor M3, which makes it a more reliable and trustworthy tool. The integration is very smooth.""M3 has several useful features for managing supply chains, production, and customer orders. It's an excellent system that helps me meet all my requirements for fixed costs.""The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low.""Infor M3 has tailor-made packages for each and every industry.""The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing.""It's simple to use. You don't need any complex training to use it.""Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage.""The most valuable feature of the solution is that it is highly customizable."

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"I like that it's a complete ERP solution from production level to branch level.""One of the valuable features of the solution is how easy it is to use.""There's a moderate amount of scalability available.""The most valuable features of Microsoft Dynamics AX are ease of use and performance.""It was an okay solution when we delivered hardware and we had to do maintenance.""Supply Chain Management is an excellent feature.""Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions.""The most valuable feature I've found is the UI functionality."

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Cons
"Infor should create one product to handle the whole business. At present, they make ERP systems for each type of business, and then sell additional features. I would like to have one system handing all organizations or all the business in deep ways and not have to buy additional features.""The solution is stable but not agile.""Sometimes, M3 alone cannot handle all the planning functionalities required by a customer. It has to be used along with industry-specific planning tools because M3 doesn't have all the features. However, no product can handle all the requirements of all the industries. There will be some shortcomings in all the products. Though this is an area for improvement, it is not a very serious shortfall or limitation. It can be covered by using third-party planning applications that integrate with Infor M3.""We can't make modifications to fit the client's requirements.""An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients.""The solution must provide more learning documents.""Its initial setup was probably complex, but it is a very good system.""The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."

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"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs.""Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement.""There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system.""We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively.""Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies.""The product must be made accessible online.""The on-premises and desktop versions are not user-friendly.""The tool's setup phase and pricing are areas with certain concerns where improvements are required."

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Pricing and Cost Advice
  • "There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
  • "Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
  • "The cost is between $50 and $100 per user annually."
  • "I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
  • "If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
  • "The tool’s licensing is yearly."
  • More Infor M3 Pricing and Cost Advice →

  • "Go for cloud implementation, if cost is critical."
  • "One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
  • "The pricing is expensive."
  • "It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
  • "It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
  • "I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
  • "It has a pay-as-you-go subscription."
  • "The initial investment cost goes up due to the hidden cost."
  • More Microsoft Dynamics AX Pricing and Cost Advice →

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    Answers from the Community
    Anonymous User
    it_user631089 - PeerSpot reviewerit_user631089 (Project Manager at a non-tech company with 1,001-5,000 employees)
    Vendor

    Cons:
    Limited Rework functionality,
    Poor functionality if you need Catchweight functionality
    Process controls in logistics/procurement and manufacturing are controlled by order type in M3, AX has limited controls by order type etc.
    Limited Allowance for shrinkage etc. in production
    Limited Variance Reporting and Actual Costing functionality
    Limited functionality fro managing potency of a raw material
    Limited cross warehouse sourcing suggestions functionality
    Limited family forecasting functionality

    PROS
    Nice GUI
    Ease of development within integrated development suite.

    it_user550989 - PeerSpot reviewerit_user550989 (Business Systems Resp. at a tech services company with 501-1,000 employees)
    Consultant

    cloudbased solution and future global use.
    And html5 functionality

    Questions from the Community
    Top Answer:The product's initial setup phase is easy.
    Top Answer:I haven't received any complaints from the customers' end related to the product. The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from… more »
    Top Answer:In my company, I use the tool for back-end data or to control the entries in the back-end database. My company also extracts data, after which it gets pushed to the data lake and data fabric, and then… more »
    Top Answer:The general speed of the solution needs improvement.
    Top Answer:The use case includes pretty much everything from finance to warehouse to production.
    Ranking
    9th
    out of 68 in ERP
    Views
    4,278
    Comparisons
    3,363
    Reviews
    10
    Average Words per Review
    686
    Rating
    8.4
    6th
    out of 68 in ERP
    Views
    6,731
    Comparisons
    5,335
    Reviews
    26
    Average Words per Review
    408
    Rating
    7.5
    Comparisons
    Also Known As
    Infor Lawson M3, Lawson M3
    Dynamics AX, Axapta, MS Dynamics AX
    Learn More
    Overview

    Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, M3 empowers your organization to adapt to changing business needs. It provides flexibility in managing mixed-mode and complex environments, with the agility to make quick adjustments at any time. Written in Java, M3 also gives you platform independence and choice.

    Microsoft Dynamics AX is an enterprise resource planning (ERP) solution designed to support the business processes of organizations in a wide range of industries, including manufacturing, retail, and professional services. The solution offers a comprehensive set of tools and features to support financial management, supply chain management, human resources management, and project management, among others.

    With Dynamics AX, organizations can manage their financial operations, including general ledger, accounts payable, accounts receivable, and cash management. It also offers tools for managing the supply chain, including inventory management, purchase order management, and sales order management. Dynamics AX also supports human resources management, including employee self-service, benefits administration, and payroll. Overall, it is a flexible and scalable platform for organizations of all sizes.

    Microsoft Dynamics AX Features

    Microsoft Dynamics AX has many valuable key features. Some of the most useful ones include:

    • Financial management: Microsoft Dynamics AX offers tools for managing financial operations, including general ledger, accounts payable, accounts receivable, and cash management.
    • Supply chain management: It supports the management of supply chain operations, including inventory management, purchase order management, and sales order management.
    • Human resources management: The human resources management feature includes tools for managing human resources operations, including employee self-service, benefits administration, and payroll.
    • Project management: Microsoft Dynamics AX has tools for managing projects, including project tracking, project billing, and resource management.
    • Manufacturing: The solution supports the management of manufacturing operations, including product configuration, production planning, and quality management.
    • Retail: Microsoft Dynamics AX offers tools for managing retail operations, including point of sale (POS), merchandising, and customer management.
    • Professional services: The solution’s professional services include project management, time and expense tracking, and billing.
    • Reporting and analytics: With Microsoft Dynamics AX, business intelligence and reporting capabilities help organizations gain insight into their operations and make data-driven decisions.


    Microsoft Dynamics AX Benefits

    There are many benefits to implementing Microsoft Dynamics AX. Some of the biggest advantages the solution offers include:

    • Comprehensive: Microsoft Dynamics AX integrates with other Microsoft solutions, such as Office 365 and Power Platform, to provide a comprehensive and integrated solution for business management.
    • Streamlined operations: The solution helps organizations streamline and automate their financial, supply chain, and human resources operations, improving efficiency and reducing manual effort.
    • Customization: Microsoft Dynamics AX is a highly customizable solution that can be tailored to meet the specific needs of a wide range of industries and organizations.

    Reviews from Real Users

    Microsoft Dynamics AX is a solution that stands out when compared to many of its competitors. Some of its major advantages are its UI functionality, flexibility, and cost-effectiveness.

    "The most valuable feature I've found is the UI functionality,” says Navnath B., Head IT and CIO at Mutual Automotive Pvt Ltd.

    Another PeerSpot reviewer, Timpa A., IT Manager at an energy/utilities company says he like the solution because "It is flexible and cost-effective."

    Shahzad I., ERP Project Manager & Managing Consultant at Liwa Education, Iranfava, explains, “It's good for retail businesses. It expands a lot and constantly brings on new features. It's got a lot of competitive features.”

    Sample Customers
    Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
    ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company13%
    Manufacturing Company11%
    Wholesaler/Distributor7%
    Retailer7%
    REVIEWERS
    Manufacturing Company33%
    Computer Software Company17%
    Retailer8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Computer Software Company14%
    Manufacturing Company11%
    Retailer6%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise42%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise17%
    Large Enterprise56%
    REVIEWERS
    Small Business47%
    Midsize Enterprise25%
    Large Enterprise28%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise16%
    Large Enterprise55%
    Buyer's Guide
    Infor M3 vs. Microsoft Dynamics AX
    May 2024
    Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics AX and other solutions. Updated: May 2024.
    772,567 professionals have used our research since 2012.

    Infor M3 is ranked 9th in ERP with 13 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. Infor M3 is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor M3 writes "The solution is a reliable, stable, and cost-saving ERP". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor M3 is most compared with SAP ERP, Infor LN, SAP S/4HANA, Infor CloudSuite and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and JD Edwards EnterpriseOne. See our Infor M3 vs. Microsoft Dynamics AX report.

    See our list of best ERP vendors and best Activity Based Costing Software vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.