We performed a comparison between Informatica Cloud API and App Integration and Pega BPM based on real PeerSpot user reviews.
Find out in this report how the two Business Process Management (BPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The application integration will give you more flexibility when dealing with APIs."
"The OAuth feature is the most valuable feature for authentication."
"The interface has a great look and feel, and the functionality is so easy."
"The interface is really good."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"The stability has been good. We haven't had any issues."
"Scalable and stable BPM software with a powerful case management feature. It also has good workflow."
"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"Pega BPM's most valuable features are case management, integration, the convenience of using REST APIs, and the ease of changing things at the UI level."
"This solution is useful for business process management if you have any banking solutions or need to manage a process."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"The pricing model is problematic."
"There's no direct way to connect to Amazon APIs from Informatica Cloud."
"There could be a lot more application integration."
"The setup is complex."
"The main problem with Pega is that it is quite complex, so it is very difficult for the developer to learn."
"Pega BPM could improve the UI, it is poorly designed to have a good UX experience."
"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"It should have integration with non-relational databases. A lot of databases are non-relational, and as a company, we are planning to move to NoSQL or open-source databases. It would be good if we are able to install and use Pega on a NoSQL database. They can also try to tailor or organize the company a bit differently and go more towards the microservice concept. I would like Pega to develop machine learning and intelligent AI algorithms. They have a good foundation in terms of the model and the stuff that we are using for some customers, and it will be good to onboard as many machine learning algorithms as possible."
"Pega BPM could be improved by including token-based authentication and extending its integration options."
"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."
Informatica Cloud API and App Integration is ranked 18th in Business Process Management (BPM) with 4 reviews while Pega BPM is ranked 3rd in Business Process Management (BPM) with 57 reviews. Informatica Cloud API and App Integration is rated 8.6, while Pega BPM is rated 8.2. The top reviewer of Informatica Cloud API and App Integration writes " Provides data governance and offer good scalability, with a significant performance boost when moving from on-prem to the cloud". On the other hand, the top reviewer of Pega BPM writes "Provides built-in frameworks that can be reused and reduces time and cost". Informatica Cloud API and App Integration is most compared with Apache Airflow, Appian, ARIS Cloud, Microsoft Azure API Management and Apigee, whereas Pega BPM is most compared with ServiceNow, Camunda, Appian, IBM BPM and Microsoft Power Apps. See our Informatica Cloud API and App Integration vs. Pega BPM report.
See our list of best Business Process Management (BPM) vendors.
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