Instana Dynamic APM vs New Relic comparison

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Instana Logo
3,948 views|3,150 comparisons
81% willing to recommend
New Relic Logo
24,375 views|19,316 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 27, 2023

We performed a comparison between New Relic and Instana Dynamic APM based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: New Relic's setup process varies depending on the number of devices being installed and some users needed professional services. On the other hand, Instana Dynamic APM is rated a ten out of ten for simplicity with a fast and easy setup that takes around 20 minutes and requires a previous Docker installation.
  • Features: New Relic offers scalability, accurate alerts, and a simple user interface with straightforward pricing. Meanwhile, Instana Dynamic APM provides real-time data generation, detailed application behavior monitoring, and dynamic detection capabilities. Both also have user-friendly GUIs and great dashboards.
  • Pricing: The cost of New Relic's setup is a worry for some users due to the monthly or yearly license fee and extra charges for additional features. Instana Dynamic APM's pricing is seen as fair, but one reviewer found it slightly expensive compared to other providers.
  • Service and Support: While some users have praised the technical support provided by New Relic, others have found it lacking in speed and accuracy. Meanwhile, Instana Dynamic APM has also had mixed reviews, with some users finding their customer service to be very good, while others have experienced issues with support, including longer resolution times.
  • ROI: New Relic's ROI received differing opinions from users. Instana Dynamic APM, on the other hand, has proven to be a lucrative investment for businesses.

Comparison Results: New Relic is preferred over Instana Dynamic APM due to its versatile features, accurate alert mechanisms, end-to-end monitoring, consistent customer service and support, and straightforward pricing. Instana Dynamic APM is praised for its real-time data generation and fast implementation, but lacks certain features and anomaly detection based on AI. New Relic is a stable and reliable solution with a simple user interface, making it easier to use than other tools.

To learn more, read our detailed Instana Dynamic APM vs. New Relic Report (Updated: May 2024).
771,170 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature of Instana Dynamic APM is auto-instrumentation.""The detailing of our application behavior and user experience is most valuable. In case there is an issue, we typically use Instana to figure it out. We can drill down to the application and figure out what's going on and where the issue is.""The overall capabilities are the most valuable.""It is a stable solution.""Instana is very fast to implement and deploy because the dashboards are automated and don't need configuration.""If a key monitored value has crossed a threshold, it sends out an alert. And the solution is able to intelligently find out if something is beyond the range that it normally resides in.""The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.""Sometimes it's able to provide a proper RCA on its own. It's able to correlate different events that occurred and that becomes like an RCA in itself."

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"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.""The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful.""It has helped my organization to dive deeper into the application using the APM module is very helpful.""It does everything we wanted it to do.""The best feature of New Relic is its simple look and feel, making it easier to use than other tools.""We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time.""Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause.""It is a software solution as a service, so I don't have to manage it on-premise."

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Cons
"The configuration of Instana Dynamic APM needs improvement because it requires quite a bit of work.""Its SLI and SLA features need improvement in setting up alerts.""The App Connect middleware does not integrate with or show corresponding sub nodes.""The solution's monitoring is pretty weak and should be improved.""We'd always like to see additional functionalities.""I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process.""Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box.""While it is already quite good, there is room for improvement in terms of providing better functionality"

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"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics.""The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load.""The price needs improvement.""The solution needs to have staging.""I think that there have been some questionable product enhancements. Over a year ago, New Relic rolled out a new navigation that really disrupted our workflow.""It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics.""New Relic does enable frontend performance monitoring by default. However, when we are troubleshooting the issue, New Relic is not able to trace back to the service where the issue is. Other solutions, such as Dynatrace are better.""I would like to be able to invest less time in IT and ad hocs. We should be concentrating on other issues."

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Pricing and Cost Advice
  • "Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."
  • "Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."
  • "The pricing is $1,200 per year which is a bit high compared to other vendors."
  • "The solution is less expensive than one of its competitors."
  • "It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."
  • "The solution's pricing is comparable to other products."
  • "Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."
  • More Instana Dynamic APM Pricing and Cost Advice →

  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."
  • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.
    Top Answer:Instana Dynamic APM is more affordable for small and medium-sized companies compared to AppDynamics and Dynatrace.
    Top Answer:They could improve the product’s dashboards and provide more dashboard options. Additionally, the server and database monitoring needs enhancement compared to other vendors.
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Top Answer:It allows the restriction of privileges and control of users.
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Ranking
    Views
    3,948
    Comparisons
    3,150
    Reviews
    6
    Average Words per Review
    328
    Rating
    8.0
    Views
    24,375
    Comparisons
    19,316
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    Overview

    Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

    New Relic

    New Relic is a prominent application performance management (APM) and a real-time monitoring solution. This cloud-based platform is tailored for both small developers and large enterprises to track and optimize application performance.

    New Relic's strength lies in its comprehensive toolset that enables developers to diagnose and resolve issues quickly, ensuring high uptime and optimal performance of applications. The platform offers a wide range of features including real-time application monitoring, detailed performance insights, customizable dashboards, and in-depth analytics. It supports numerous programming languages and integrates with existing development workflows, making it a versatile choice for diverse IT environments.

    What are the key features of New Relic?

    • APM: Provides detailed insights into application performance, helping to identify bottlenecks and areas for improvement.

    • Infrastructure Monitoring: Monitors cloud, on-premises, and hybrid infrastructures to provide visibility into the health of servers and networks.

    • Real User Monitoring: Captures and analyzes end-user interactions to help understand the user experience across web and mobile applications.

    • Synthetic Monitoring: Uses simulated traffic to test and optimize websites and applications before they go live.

    • Dashboard and Visualization: Customizable dashboards that display key metrics and trends, facilitating quick decision-making and reporting.

    When evaluating New Relic, you should focus on the ROI aspects such as improved application performance, reduced downtime, and enhanced customer satisfaction. The platform's ability to provide actionable insights helps to preemptively address potential issues, thereby saving costs and improving operational efficiency.

    New Relic is widely implemented across various industries, including technology, e-commerce, finance, and media, where ensuring smooth application performance is critical to business success. Companies in these sectors use New Relic to gain a competitive edge by ensuring their digital services are reliable and perform at peak efficiency.

    In summary, New Relic is an essential tool for businesses seeking to enhance their application performance through advanced monitoring and real-time analytics. Its comprehensive features and flexible pricing make it a suitable choice for organizations aiming to optimize their digital operations effectively.


    Sample Customers
    Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm26%
    Computer Software Company18%
    Manufacturing Company8%
    Government6%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization30%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    REVIEWERS
    Small Business25%
    Midsize Enterprise42%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise13%
    Large Enterprise69%
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    Instana Dynamic APM vs. New Relic
    May 2024
    Find out what your peers are saying about Instana Dynamic APM vs. New Relic and other solutions. Updated: May 2024.
    771,170 professionals have used our research since 2012.

    Instana Dynamic APM is ranked 23rd in Application Performance Monitoring (APM) and Observability with 12 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Instana Dynamic APM is rated 7.4, while New Relic is rated 8.6. The top reviewer of Instana Dynamic APM writes "A really good GUI that is easy for non-technical users to understand". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Instana Dynamic APM is most compared with Dynatrace, AppDynamics, Elastic Observability, IBM Application Performance Management and Datadog, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Google Cloud's operations suite (formerly Stackdriver). See our Instana Dynamic APM vs. New Relic report.

    See our list of best Application Performance Monitoring (APM) and Observability vendors.

    We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.