We performed a comparison between Intercept X Endpoint and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"The case interface is Binary Defense MDR's most valuable feature."
"It's a good antivirus software and has a lot of features. It now integrates with their on-premises firewall, which is perfect."
"The patches on offer are very helpful."
"It is one of the best in terms of technicality."
"It does its job — it protects us from viruses. We don't really interact with it very much."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"It is stable and has a good price. I find it very good."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"It is very easy to set up and easy to use. It is also not resource-intensive."
"The most valuable feature is threat hunting."
"It is a scalable solution."
"The product gives us good visibility into what is happening inside the company."
"It is stable and scalable. It has good technical support."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"It is a stable solution...It is a scalable solution."
"The most valuable feature is the ability to integrate multiple functions into a single dashboard regardless of the vendors being integrated."
"There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks."
"We found a couple of bugs in the user interface."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The current reporting system could benefit from improvement."
"I would like to see more frequent check-ins with our security status."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's a bit heavy on the computers. So once you install it, the computer slows down. It is a resource-intensive solution."
"The policies could be nicer to manage."
"Better protection in the endpoint, server, and mobile is needed."
"Sophos Intercept X could improve on its setup process. They could make it easier to have a baseline set up for the system, or at least provide more understanding of what the baseline is when you first install it. This could be a matter of lack of training on my part, but it's difficult to receive training on solutions that are not Cisco. Cisco is the only vendor with classes or courses."
"Deployment on cloud needs to be carried out manually."
"Features that should be improved in the upgrade involve the excessive consumption of the the solution's processor, RAM and resources."
"To be a perfect product, the price would have to be a bit better."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"Once in a great while, an update fails."
"Sophos MDR lacks integration with MDM solutions."
"The solution is expensive for customers."
"The product's stability needs improvement."
"It is a bit expensive. It could be cheaper. There are many competitive products in the market, like Kaspersky, McAfee Antivirus, and more."
"Sophos MDR's support and basic training of their devices could be improved."
"The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market and try to negotiate prices. This concern has caused some challenges in closing deals. Otherwise, as a product, we have no worries."
"Threat intelligence is an area for improvement for MDR."
Intercept X Endpoint is ranked 9th in Managed Detection and Response (MDR) with 101 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 21 reviews. Intercept X Endpoint is rated 8.4, while Sophos MDR is rated 8.6. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient, whereas Sophos MDR is most compared with CrowdStrike Falcon Complete, SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR and Alert Logic. See our Intercept X Endpoint vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
