Intercept X Endpoint vs SentinelOne Singularity Complete comparison

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6,000 views|4,488 comparisons
97% willing to recommend
Sophos Logo
19,608 views|16,554 comparisons
95% willing to recommend
SentinelOne Logo
42,267 views|21,597 comparisons
98% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Jun 6, 2022

We performed a comparison between SentinelOne and Sophos Intercept X based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.

  • Ease of Deployment: SentinelOne reviewers say that the initial setup is straightforward. Some Sophos Intercept X users say that its initial setup is straightforward, but others say that it can be complex.
  • Features: Users of both products are happy with their stability and scalability. SentinelOne users report being very satisfied with its performance, multiple security features, user-interface, and the visibility and security it offers. Several SentinelOne users mention that they would like better reporting features. Sophos Intercept X users say it has good reporting, web filtering, and spam prevention capabilities. but that it consumes a lot of resources.
  • Pricing: Most SentinelOne users feel that the price of the product is fair. Sophos Intercept X received mixed reviews in the pricing category. Some users feel that the price is too high.
  • ROI: SentinelOne users report a significant ROI. Sophos Intercept X reviewers do not mention ROI.
  • Service and Support: Most users of both solutions report being satisfied with the level of the support they receive.

Comparison Results: SentinelOne comes out on top in this comparison due to its easy setup, high performance, attractive price, and impressive ROI.

To learn more, read our detailed Intercept X Endpoint vs. SentinelOne Singularity Complete Report (Updated: May 2024).
770,141 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The Endpoint Manager is incredible; it has a very straightforward interface and is exceedingly easy to use. Pulling out and deploying different tags or resources is a simple task across various departments with different levels of security. The notifications are also simple and satisfying; it's great to see the bubble informing us which devices are compliant and which are waiting to update.""The ability to integrate and observe a more cohesive narrative across the products is crucial.""The incident threat response and its ability to facilitate effective remediation against threats are the standout features.""Defender XDR has a feature called the timeline that lets you track all activities. It helps a lot with investigations.""Microsoft 365 Defender is a stable solution.""The ability to hunt that IM data set or the identity data set at the same time is valuable. As incident response professionals, we are very used to EDRs and having device process registry telemetry, but a lot of times, we do not have that identity data right there with us, so we have to go search for it in some other silo. Being able to cross-correlate via both datasets at the same time is something that we can only do in Def""The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts.""The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."

More Microsoft Defender XDR Pros →

"A valuable feature offered by Sophos is called Naked Security, and it entails the control managed by the firewall on the site regarding the desktop client interfacing with our cloud client.""I consider the heuristics to be most valuable, the fact that the solution does not work solely on signatures.""What I have found the most valuable about Sophos Intercept X is the ease of use with management administration and the solution's ability to stop exploits and ransomware.""Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.""The most valuable feature of the solution is that it is less hash-based than competitors.""It is stable.""It is very easy to set up and easy to use. It is also not resource-intensive.""The forensics within the solution are quite good. The ransomware mitigation is also impressive."

More Intercept X Endpoint Pros →

"I appreciate that it is easy to review incidents that have been detected by the behavioral AI or the SentinelOne Cloud.""The user interface, ease of maintenance, and the efficient way to identify the root cause of an incident to see all the factors that contributed to it are the most valuable features.""The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable.""We have a preference for their receptor. It's good at finding many EFC files. EFC files could have a virus.""I have found the activity timeline and threat analysis to be particularly useful.""SentinelOne's auto-rollback feature is the most valuable.""The most valuble feature of SentinelOne Singularity Complete is the recovery and zero-day detection.""SentinelOne has helped us to improve our security by fine-tuning our current use cases and creating new ones."

More SentinelOne Singularity Complete Pros →

Cons
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again.""It would be helpful if the solution could scan faster when it comes to scanning attachments to emails.""The only issue I've had is, when it comes to deployment, the steps I must take around policy setup. That is challenging.""The price should be adjustable by region.""I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera.""The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution.""At times, there may be delays in the execution of certain actions and their effects.""Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."

More Microsoft Defender XDR Cons →

"The number one thing I would like is if their support could be a little faster and it would be a little easier to get a hold of support when you need them.""The pricing could be a bit lower to match the normal retail pricing.""Should include additional integration.""The product defends very well on its own but could possibly use enhancement in giving users more controls.""We are not able to merge the sub-estates. If we create multiple sub-states and there may be instances where a user is in a different sub-state, it may not be possible for us to relocate that user from one sub-state to another through the console. We have to merge them manually which is not ideal.""They might want to offer an MSP model for licensing, to offer the solution as a software as a service.""It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person.""We are considering switching from this solution as a result of the closer integration needed between the firewall systems and the EDR."

More Intercept X Endpoint Cons →

"I've had some issues with the specific agents, however, we are moving off of that particular OS that we were having issues with. Other than that, it's been a pretty solid tool.""One way to improve and get additional benefits would be for SentinelOne to host the updated installer files for us, rather than us having to download and host them ourselves.""We had some stability issues when we started working with SentinelOne.""The MDM functionality and maturity still need improvement.""The solution should include USB blocking for specific machines.""We have had cases where Singularity Complete has caused applications to malfunction.""Initially, when we first deployed the solution, it caused some third-party connectivity issues.""I really haven't done enough to really see any improvements."

More SentinelOne Singularity Complete Cons →

Pricing and Cost Advice
  • "The solutions price is fair for what they offer."
  • "The price could be better. Normally, the costs depend on the country you're located in for the license. When we were in the initial stage, we went with the E5 license they call premium standard. It cost us around $5.20 per month for four users."
  • "The price of the solution is high compared to others and we have lost some customers because of it."
  • "Microsoft is not competitive with the pricing of the solution. The competitors are able to offer lower discounts. The price of the solution is higher."
  • "We have a lot of problems in Latin America regarding the price of Microsoft 365 Defender, because the relationship between dollars and the money of the different countries, it's is a lot. Many customers that have small businesses say that they would like the solution but it is too expensive. However, large companies do not find the cost an issue."
  • "The most valuable licensing option is expensive, so pricing could be improved. Licensing options for this solution also need to be consolidated, because they frequently change."
  • "Microsoft should provide lower-level licensing options. They should do it in such a way that even an individual could purchase a license, and it should be entirely flexible."
  • "They have moved from a licensing model to pay-per-use... The question is: What happens if, for any reason, there's not enough budget to accept this model? That could be a great problem."
  • More Microsoft Defender XDR Pricing and Cost Advice →

  • "We renew the license for one year at $10,000."
  • "The price is pretty good."
  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • More Intercept X Endpoint Pricing and Cost Advice →

  • "The price is competitive, if you compare it with other solutions on the market."
  • "Spend money on the security for the endpoint."
  • "The price for it is very competitive compared to other Next Gen EPP."
  • "The per-seat cost is low, but you have to commit to a certain number of licenses for a year."
  • "The larger count you have, the deeper discount you will receive in your contract."
  • "Our licensing fees are about $5 USD per endpoint, per month."
  • "USD$6 per end point which decreases as end points increase."
  • "Pricing is a bit of a pain point. That's where we have not been able to convince all of our customers to use SentinelOne. The pricing is still on the higher side. It's almost double the price, if not more, of a normal antivirus, such as NOD32, Kaspersky, or Symantec."
  • More SentinelOne Singularity Complete Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The integration, visibility, vulnerability management, and device identification are valuable.
    Top Answer:There is the cost of the license, and there is the cost of implementation services. Only by enabling a license for your… more »
    Top Answer:The web filtering solution needs to be improved because currently, it is very simple. It is very important. Integrations… more »
    Top Answer:I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine… more »
    Top Answer:The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800.
    Top Answer:Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks.… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers… more »
    Comparisons
    Also Known As
    Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
    Sophos Intercept X
    Sentinel Labs, SentinelOne Singularity
    Learn More
    Overview

    Microsoft Defender XDR is a comprehensive security solution designed to protect against threats in the Microsoft 365 environment. 

    It offers robust security measures, comprehensive threat detection capabilities, and an efficient incident response system. With seamless integration with other Microsoft products and a user-friendly interface, it simplifies security management tasks. 

    Users have found it effective in detecting and preventing various types of attacks, such as phishing attempts, malware infections, and data breaches.

    Watch the Microsoft demo video here: Microsoft Defender XDR demo video.

    Sophos Intercept X Endpoint is a comprehensive cybersecurity solution that combines the power of artificial intelligence (AI) with Sophos' deep expertise in cybersecurity to provide unmatched protection against sophisticated cyber threats, including ransomware, malware, exploits, and zero-day vulnerabilities. Sophos Intercept X Endpoint stands out for its innovative approach to endpoint security, leveraging advanced technologies and expert services to provide comprehensive protection. Its focus on prevention, detection, and response, combined with ease of use and scalability, makes it a preferred choice for organizations looking to strengthen their cybersecurity defenses.

    Harness the Power of a Deep Learning Neural Network

    Achieve unmatched endpoint threat prevention. Intercept X uses deep learning, an advanced form of machine learning to detect both known and unknown malware without relying on signatures.

    Deep learning makes Intercept X smarter, more scalable, and more effective against never-seen-before threats. Intercept X leverages deep learning to outperform endpoint security solutions that use traditional machine learning or signature-based detection alone.

    Stop Ransomware in Its Tracks

    Block ransomware attacks before they wreak havoc on your organization. Intercept X with XDR includes anti-ransomware technology that detects malicious encryption processes and shuts them down before they can spread across your network. It prevents both file-based and master boot record ransomware.

    Any files that were encrypted are rolled back to a safe state, meaning your employees can continue working uninterrupted, with minimal impact to business continuity. You get detailed post-cleanup information, so you can see where the threat got in, what it touched, and when it was blocked.

    Intelligent Endpoint Detection and Response (EDR)

    The first EDR designed for security analysts and IT administrators

    Intercept X Advanced with EDR allows you to ask any question about what has happened in the past, and what is happening now on your endpoints. Hunt threats to detect active adversaries, or leverage for IT operations to maintain IT security hygiene. When an issue is found remotely respond with precision. By starting with the strongest protection, Intercept X stops breaches before they start. It cuts down the number of items to investigate and saves you time.

    • The strongest protection combined with powerful EDR
    • Add expertise, not headcount
    • Built for IT operations and threat hunting

    Extended Detection and Response (XDR)


    Intercept X Advanced with XDR is the industry’s only XDR solution that synchronizes native endpoint, server, firewall, email, cloud and O365 security. Get a holistic view of your organization’s environment with the richest data set and deep analysis for threat detection, investigation and response for both dedicated SOC teams and IT admins.

    • Cross reference indicators of comprise from multiple data sources to quickly identify, pinpoint and neutralize a threat
    • Use ATP and IPS events from the firewall to investigate suspect hosts and identify unprotected devices across your estate
    • Understand office network issues and which application is causing them
    • Identify unmanaged, guest and IoT devices across your organization’s environment

    Managed Detection and Response

    • Threat Hunting - Proactive 24/7 hunting by our elite team of threat analysts. Determine the potential impact and context of threats to your business.
    • Response - Initiates actions to remotely disrupt, contain, and neutralize threats on your behalf to stop even the most sophisticated threats
    • Continuous Improvement - Get actionable advice for addressing the root cause of recurring incidents to stop them for occurring again

    SentinelOne is a leading comprehensive enterprise-level autonomous security solution that is very popular in today’s marketplace. SentinelOne will ensure that today’s aggressive dynamic enterprises are able to defend themselves more rapidly, at any scale, and with improved precision, by providing comprehensive, thorough security across the entire organizational threat surface.

    SentinelOne makes keeping your infrastructure safe and secure easy and affordable. They offer several tiered levels of security and varied payment options. SentinelOne works well with Linux, Windows, and MacOS, and can successfully support legacy infrastructures as well as the newer popular environments, including the latest operating systems. The single pane of glass management will save time and money by reducing manpower and ensuring comprehensive security protection of all your endpoints locally and worldwide.

    SentinelOne offers intensive training and support to meet every organization’s unique business needs.

    SentinelOne's levels of services and support include, but are not limited to:

    SentinelOne GO is a guided 90-day onboarding service to ensure successful deployment and success. It assists with the deployment planning and overview, initial user setup, and product overviews. It provides ongoing training and advisory meetings, ensuring that everything is set up correctly and that your team understands the appropriate protocols to ensure success.

    SentinelOne offers multi-tiered support based on your organizational needs from small business to enterprise, using their Designed Technical Account Management (TAM). They have support for every business level: Standard, Enterprise, and Enterprise Pro. SentinelOne is always available to ensure that you and your organization work together to minimize the risk of downtime and any threat exposure.

    Threat Hunting & Response Services

    Support for threat hunting and response include Watch Tower, Watch Tower Pro, Vigilance Respond, and Vigilance Respond Pro. Each of these services builds on the other, progressively adding features based on your organizational needs.

    Watch Tower: This is the entry-level plan and includes: Active campaign hunting and cyber crime alerts and course correction for potential threats, access to the Monthly Hunting & Intelligence Digest.

    Watch Tower Pro: Includes everything in WatchTower and customized threat hunting for all current & historical threats, unlimited access to Signal Hunting Library of Pre-Built Queries, Incident-Based Triage and Hunting, continuous customer service, followup and reporting, a Security Assessment, and quarterly Cadence meetings.

    Vigilance Respond: Includes all of the features of Watch Tower in addition to a security assessment and Cadence meetings, which are on-demand. Provides the features of Watch Tower Pro in addition to 24x7x365 monitoring, triage, and response.

    Vigilance Respond Pro: Includes all of the features of the above options, including a security assessment and quarterly cadence meeting as well as a complete digital forensic investigation and malware analysis.

    Reviews from Real Users

    Jeff D. who is an Operations Manager at Proton Dealership IT, tells us that "The detection rate for Sentinel One has been excellent and we have been able to resolve many potential threats with zero client impact. The ability to deploy via our RMM allows us to quickly secure new clients and provides peace of mind."

    "The most valuable feature varies from client to client but having absolute clarity of what happened and the autonomous actions of SentinelOne are what most people find the most assuring." relates Rae J., Director IR and MDR at a tech services company.

    Sample Customers
    Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
    Flexible Systems
    Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
    Top Industries
    REVIEWERS
    Manufacturing Company18%
    Financial Services Firm13%
    Computer Software Company13%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm10%
    Government8%
    Manufacturing Company8%
    REVIEWERS
    Manufacturing Company15%
    Financial Services Firm15%
    Computer Software Company13%
    Real Estate/Law Firm6%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider8%
    Government7%
    Construction Company6%
    REVIEWERS
    Manufacturing Company16%
    Computer Software Company10%
    Financial Services Firm9%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Manufacturing Company6%
    Comms Service Provider6%
    Government6%
    Company Size
    REVIEWERS
    Small Business44%
    Midsize Enterprise23%
    Large Enterprise34%
    VISITORS READING REVIEWS
    Small Business26%
    Midsize Enterprise17%
    Large Enterprise57%
    REVIEWERS
    Small Business62%
    Midsize Enterprise17%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise20%
    Large Enterprise43%
    REVIEWERS
    Small Business40%
    Midsize Enterprise23%
    Large Enterprise37%
    VISITORS READING REVIEWS
    Small Business35%
    Midsize Enterprise19%
    Large Enterprise46%
    Buyer's Guide
    Intercept X Endpoint vs. SentinelOne Singularity Complete
    May 2024
    Find out what your peers are saying about Intercept X Endpoint vs. SentinelOne Singularity Complete and other solutions. Updated: May 2024.
    770,141 professionals have used our research since 2012.

    Intercept X Endpoint is ranked 7th in Endpoint Protection Platform (EPP) with 101 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Protection Platform (EPP) with 176 reviews. Intercept X Endpoint is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, Fortinet FortiClient and Fortinet FortiEDR, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Cortex XDR by Palo Alto Networks. See our Intercept X Endpoint vs. SentinelOne Singularity Complete report.

    See our list of best Endpoint Protection Platform (EPP) vendors, best Extended Detection and Response (XDR) vendors, and best Endpoint Detection and Response (EDR) vendors.

    We monitor all Endpoint Protection Platform (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.