We performed a comparison between iServer and Visio based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."This is a flexible tool compared to some other solutions."
"It has helped having data lineage in the business cluster, which is used as control artifacts."
"Tech support is very responsive. They solved issues within a prompt response time."
"Good and effective reporting features, which help in decision making."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The initial setup is easy."
"The most valuable features of iServer are the integration with Microsoft Office and the interface is similar to Microsoft applications making them easy to use."
"I have to think less with this solution. It's simple."
"It's a very flexible solution."
"It is pretty easy to use if you are looking for this type of solution."
"It is a useful tool to map data flows, network objects, and computer science technology and show to clients. It does what I need it to do. It's a tool I've used the longest, so I know it the best, and that's probably the claim to fame."
"It has a lot of great features."
"One of the things that I like is the automation from external data."
"It keeps track of its connections as you move things around."
"A good designation feature."
"It's my understanding that the initial setup is straightforward."
"Enhancing integration options with ERP or ITSM-related solutions for triggering automated requests for process definitions, changes, and tracking them in the iServer."
"There can be some performance issues using the solution that should be improved. When you make modifications modify to files there are embedded data within that can take a while to process."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The performance is slow, which is something that should be improved."
"More visualization techniques and ways to report the data might be helpful."
"It runs relatively slowly."
"Requirements management needs to be improved."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"Transferring data was one of the issues that I expected Visio to have resolved. I use the older version."
"The improvement I want to see in Visio is being able to edit it more quickly, particularly when pulling it out of another software and then editing it on that non-Visio software. Currently, the process affects the overall performance because it's not as quick as I want it to be."
"They have to improve shapes. It has good shapes, but it certainly can have more shapes. There are no U shapes. It also requires more customizations. There are a lot of icons, but they can be modernized more. These icons have to be more customizable so that we are able to change the color and things like that. It should also have more integration so that we can use it with other tools on the web. We don't use Microsoft Teams. We use Discord, which is more for gamers. It would be helpful if Visio is integrated with Discord. I can then show my work to my team. We use Visio, and it is a must-have solution for us, but being a startup, we don't have the money to use the whole Microsoft system. Some day we will use Office. For companies like us, there should be connectors for other software. We should be able to use a connector with the software that we are using or with the new generation solutions. Connectors will make it very easy to transfer data."
"The solution should be included in Microsoft Office 365. For some reason, it's not. It should be bundled in with everything else."
"One issue I've noticed is that when working on a shared video link with a friend for Visio, there can be a delay in changes reflecting on their screen after I've made them. This also occurs when we're working on the same document. It would be beneficial if changes could be reflected in real-time. Additionally, I've experienced some text size issues with the flow task feature. Sometimes when I enter text, it appears very small, and increasing the size causes it to extend beyond the diagram, creating formatting issues. It would be helpful if these text and formatting issues could be addressed."
"Visio could be improved by adding more features. If you look at draw.io, they have more features. Also, if you want to design something for the cloud, Microsoft Azure still isn't enabled, so you need to install the plugin. This prototype is easily available, though."
"Something that needs to improve, is the interface interaction with other tools."
"Sometimes, there is a little bit of a learning curve with it, especially while doing complex network diagrams and getting the lines to snap the way you want them and not overlap or be confusing. It would be great if there was a built-in tutorial. It is not that you can't YouTube, but it would be nice if they gave you some free training. I've been using it forever, but every now and then, I got to do something complicated with it and I wonder how do I do that again. Maybe they do have such information, and I don't know. I have not done research on it because a bunch of people work for me, and some of them are better at it than I am, so I just ask them to do this for me."
iServer is ranked 13th in Business Process Design with 15 reviews while Visio is ranked 1st in Business Process Design with 100 reviews. iServer is rated 7.2, while Visio is rated 7.8. The top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". On the other hand, the top reviewer of Visio writes "A software for drawing a variety of diagrams which include flowcharts, org charts, building plans, floor plans, data flow diagrams". iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, ARIS BPA, MEGA HOPEX and BiZZdesign HoriZZon, whereas Visio is most compared with Sparx Systems Enterprise Architect, Bizagi, Visual Paradigm, IBM Blueworks Live and MEGA HOPEX. See our Visio vs. iServer report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.