We performed a comparison between ARIS BPA and iServer based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool defines the processes. It's the documentation of everything."
"The most valuable feature in the latest versions is the connect portal, where you can do very simple modeling using the web-based portal."
"The solution's basic features are easy to use, overall designed well, and it has good process mining analysis."
"The solution is user-friendly and easy to expose."
"The technical support is good."
"Also, the UML parts have been improved very much in the last two years. And it's very powerful now to combine the BPMN and UML parts in the product, because you can make a connection between them, so that you have the right interoperability between them. So if you're doing data modeling, you can use your class diagram and bind that to the BPMN part."
"MFT is quite attractive. A large amount of data is passed in almost no time and it is quite easy to use."
"The capability to integrate all information of the business and to generate simulations of processes. It can analyze the model of operations quickly."
"Tech support is very responsive. They solved issues within a prompt response time."
"iServer is a solution that helps catalog enterprise architect solutions and catalog information."
"The solution has wide use within Microsoft products. The integration with Microsoft products, and, in particular, Microsoft Office, is great."
"This is a flexible tool compared to some other solutions."
"We like the governance."
"I have to think less with this solution. It's simple."
"iServer has valuable features for workflow and document management."
"There were lots of different requirements, and collaboration and review is one of the biggest things. There is also Office 360 integration, and there's flexibility to use it as a database as well."
"The reporting and the information query features could do with some improvement."
"There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow."
"There is a lot of room for improvement. They need to increase the performance of the system flow. They need to support it more. ARIS Process Governance is still quite basic, and they are using an old BPM and process automation module."
"With ARIS BPM, the script creation is quite cumbersome. With version ten, we needed our developers to do scripting."
"While the dashboarding solution for integrating all kinds of process-related information from company sources other than ARIS is getting ever better, my personal wish would be to have a module that is more targeted to an Agile implementation of some modeled processes (model–to-execute)."
"Making it more customizable and easy to learn would be a benefit."
"The pricing of the solution can be improved and the initial setup should be made easy."
"End-to-end visibility and real-time are areas that will need greater attention."
"We could allocate permissions to use only specific components to the users rather than the entire instance."
"There are other solutions out there that have a better user interface."
"Requirements management needs to be improved."
"The migration tool needs to be included in the main package, and not as a separate license."
"Cannot see which activities are control activities."
"The one issue is that if you want to import predefined work, you need to put the licensing model in. So if you wanted to import work that was done before, you then need to buy a separate product for that."
"The modelling needs improvement, specifically forecasting capabilities and scenarios."
"There could be features for process mining, process simulation, and analytics."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while iServer is ranked 13th in Business Process Design with 15 reviews. ARIS BPA is rated 8.4, while iServer is rated 7.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of iServer writes "Enables flexible parameters for any process model and has a valuable document management feature ". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and iGrafx Process360 Live Platform, whereas iServer is most compared with LeanIX, Sparx Systems Enterprise Architect, Visio, MEGA HOPEX and BiZZdesign HoriZZon. See our ARIS BPA vs. iServer report.
See our list of best Business Process Design vendors.
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