We performed a comparison between Jira and PTC Integrity based on real PeerSpot user reviews.
Find out in this report how the two Application Lifecycle Management (ALM) Suites solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The integration between Confluence and Jira, along with Jira's ticketing system, is a valuable feature the product offers its users."
"In our organization, we use Jira for project management and usually use the Scrum project type. We might adjust the workflows and stages to better suit our needs, but we mostly use the default functionalities it offers to manage our projects."
"It gave us control over all test artifacts in one place, along with easy traceability, mapping between stories, bugs, test cases, and test cycles."
"The solution helps a lot with scrums."
"We love the bulk edit feature. Jira also integrates well with Bitbucket."
"The product provides high flexibility to create new workflows quickly."
"The most valuable feature is managing software development."
"It's easy to deploy."
"We have been using it because it gives certain abilities in the automotive industry, such as auditing or keeping track of information."
"I personally like PTC Integrity because it provides everything within the software. You can store and access your data and perform various tasks. Compared to other products, I find it user-friendly, which can sometimes feel complex. I think PTC Integrity is user-friendly, making it nice to use. The tool is easier to learn."
"I have found that previously, the OEM sector was managing everything, possibly manually. However, with the introduction of the product, it has become much easier for customers to handle their products. Previously, customers were using different software to manage their products. However, PTC Integrity offers a solution for requirements management, test management, and even development to support live ticket management. So instead of using multiple software tools, we can use it for all these purposes."
"We found the requirement management and the version control features to be the most useful for our client."
"The solution is flexible in terms of customization. You can bend and reformat it in many ways. You can also customize the APIs and public functions."
"It's a good tool to manage software versions, update the status, and manage tasks."
"PTC Integrity has good stability."
"The most valuable feature is traceability starting from the requirements until the end of a project."
"Jira could be easier to use, especially for administrative tasks. It's quite complex, so it's important to understand it well. While the reporting and dashboards are good, there's room for improvement in some areas where extra features would be helpful."
"There should be a way to look for specific comments. When we have thousands of comments on a Jira ticket, there is no way to look at the comments of a specific type. In the comments, if there is a way to put a tag, it would be helpful. For example, when there are a lot of lengthy discussions happening on a particular ticket, there could be a conclusion tag or something like that to indicate a conclusion. It would help in sorting the comments based on a certain category, such as conclusion."
"What I don't like is that perhaps there are not so many different apps that can add value over the management side of the product."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"I also wish Jira had an indicator to tell you that you are approaching the limit for the story points that can be delivered during a sprint. I don't think there is an indicator like that, but such an indicator will be very helpful because then I will be easily able to see that we are approaching the limit."
"If I'm comparing it to ALM Octane, the documentation is not as robust as ALM Octane's documentation. So, they can improve on the documentation side."
"A more organized hierarchy is important. Reporting and JQL create issues for me. They do not completely cover the reporting part that I need to report in terms of my capacity to plan. In the same token, there is no record at this very moment to provide me with one export with epics story points, tasks, or issues and their sub-tasks at the same time."
"I'd like to see better notetaking capabilities so every user can get notes when someone provides comments on a Jira ticket. So if they don't want to provide the comments on the Jira ticket, they can get the personal notes in a Jira tool for every profile."
"To be honest, the third controller system is kind of old. There are lots of transactional changes that have not been implemented in PTC. If you have a larger project, for example, whenever you give bits and need to change 10,000 files you can just commit them. But here the work style is a little more file based, so you'll have to take care of almost all the files individually. It's not a single commit like you do here, but rather you have to allocate time for each component or file that you want to check in or commit. That's a very big issue."
"From my experience over the years, I believe there might be room for improvement in PTC Integrity. While it's already a good product, it tends to be slower than other software. When it becomes bulky, it slows down even more, sometimes leading to crashes or hangs that require restarting the computer before being able to use PTC Integrity again. This has been my experience multiple times."
"I would like to see better integration from the architectural side."
"It's not easy to plan on this solution and it's not user-friendly. The interface should be more like a web interface. It's not easy to use."
"The tool's web-based UI needs improvement. Some functionalities don't work yet, and querying items is slow. Also, it's not in the cloud yet. I don't know if they'll do it in the future because they already have core agreements with customers. If they offer these functionalities, customers will likely buy their product."
"The web version does not have all the functionalities of the non-web version. Administration and adding/removing fields, etc. cannot be done on the web version. People want solutions that are compatible with Android. I also want to have a version by which I can bulk edit all the fields."
"For complex businesses, the internal templates could have more flexibility and compatibility."
"There are not enough reports. People would like to see something similar to what is available in JIRA."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while PTC Integrity is ranked 10th in Application Lifecycle Management (ALM) Suites with 12 reviews. Jira is rated 8.2, while PTC Integrity is rated 7.4. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of PTC Integrity writes "Helps to create tasks, change requests and documentation". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas PTC Integrity is most compared with Codebeamer, Polarion ALM, Microsoft Azure DevOps, Jama Connect and IBM Rational ALM. See our Jira vs. PTC Integrity report.
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