We performed a comparison between Jira and TestRail based on real PeerSpot user reviews.
Find out what your peers are saying about Atlassian, Microsoft, Nutanix and others in Application Lifecycle Management (ALM) Suites."It's easy to understand, and easy to navigate."
"It's easy to escalate the issues to the product development team."
"This product provides you a good view of the status of your projects."
"The most valuable features are that it is good for tracking the issues and it provides for the usage of Confluence."
"The adaptability of the Scrum and Kanban boards for other uses, with careful use of the customization features."
"It handles all of the issues that we need it to do."
"This is a user friendly solution."
"Powerful features including a good reporting capability."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"The most valuable features of TestRail by Gurock are the user experience, it's very easy to learn. There is no learning curve needed to work on projects and manage the test cases, it is easy. Exporting and importing are simple."
"Reliable and stable. It is important that TestRail be up and running 24/7 as we have users around the world using it."
"Integration with Confluence and JIRA."
"I use the solution for test management."
"I use the product to create test cases and share them with my team and manager."
"The most valuable features are the flexibility, ease of use for writing new test cases, the test plans, and the composition."
"You don't need to follow complex procedures to create a test run, test case, etc."
"The work items structure is not hierarchical and that needs to be changed. It's too flat."
"The reports in Jira can be improved, especially for test reports. I find it difficult to customize and integrate for different testing purposes."
"It is a bit harder for management or the business partners. I used to search the Atlassian Community online for some troubleshooting issues and I think there were some issues that seemed to not be a big problem for other similar applications, like Microsoft Teams, that were not considered by Jira."
"They can maybe dumb down the directions for building the automation a little bit because to be able to build out the automation, I had to play around with it and learn what all the fields meant and what they were referencing. I don't have an IT background originally. My background is in biology, and I got into project management by chance. I am good at it, but I haven't really worked with coding languages. In terms of writing automation, it is easier for devs because they intuitively know what they're being asked, but as a PM who originally didn't have IT experience, it was a little bit daunting at first. It could also have an extra hierarchy to be able to allow tasks under stories. It could be the way it is set up at our organization, but currently, under stories, you can have sub-tasks, but you can't create a task. Being able to customize your hierarchy a little bit more would be beneficial because sometimes, the devs would say, "Well, here's a story, and now we need sub-tasks," but as we were building out the sub-tasks, sometimes we had to go a step lower to dig in a little bit more, and we couldn't do that."
"Sometimes the solution doesn't communicate well with other platforms. It's quite difficult to integrate things and make the data flow from A to B, to Jira, and then back to other areas."
"Stability is an area of concern and it needs improvement, otherwise, it's a good product."
"Improvements in Jira for the next release could include adding AI tools for dashboarding, making it easier to report insights, and enhancing business intelligence capabilities. It should also improve on-prem support. As far as I know, Jira's on-premise support is being discontinued. From last year onward, they stopped providing on-premise licenses and now only offer cloud support. This shift happened gradually, and I believe they now only offer cloud licenses."
"I also wish Jira had an indicator to tell you that you are approaching the limit for the story points that can be delivered during a sprint. I don't think there is an indicator like that, but such an indicator will be very helpful because then I will be easily able to see that we are approaching the limit."
"I do see room for lots of improvement in it. In terms of usability, duplication with test cases and constant creation of projects isn't easy. There is also too much API integration into automation tools, which is not there in ALM with UFT. Instead of setting it up as a project and using it, we set it up as a system for usability. It also lacks in the traceability aspect. For traceability, you need to use the JIRA plugin and drag traceability on JIRA, but the functionality is still quite limited. The biggest gap is mainframe testing. It would be good if I could start with mainframe testing. Manual granting of access is another issue. There is no API that I could use with another system where it is automated. There is an API for loading somebody to a project but not for adding to the application."
"It would be nice if they would add an export to Word."
"The reports should be more user-friendly."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"I have faced some issues with the integration between TestRail and Jira, which haven't been permanently resolved yet."
"The product is not focused on synthetic data creation. I would also like to see more integrations with other platforms."
"The test suite management has room for improvement as well as better reporting."
"With TestRail, the APIs are there, but they may not be able to easily integrate with the Jenkins."
Jira is ranked 1st in Application Lifecycle Management (ALM) Suites with 266 reviews while TestRail is ranked 2nd in Test Management Tools with 21 reviews. Jira is rated 8.2, while TestRail is rated 8.0. The top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". On the other hand, the top reviewer of TestRail writes "A tool that provides effective test management and real-time reporting capabilities". Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM, whereas TestRail is most compared with Zephyr Enterprise, TFS, Tricentis qTest, Tricentis Tosca and Visual Studio Test Professional.
We monitor all Application Lifecycle Management (ALM) Suites reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ALM Octane integrates easily out of the box with Jira,
additionally, once you DevSecOps users are onboard to Octane,
they will realize Octane does more, so they can reduce their dependence on Jira.
Several of my customers have come to this realization.
Octane is an Enterprise solution, but Jira is not.