We performed a comparison between Kaseya IT Center and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a product that is very easy to learn."
"The solution's technical support is good."
"It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines."
"It works well for the endpoints for the customer I'm consulting. It has a bunch of knobs, and you can tune it to do lots of things."
"The solution is highly scalable."
"Technical support was helpful and responsive."
"The ease of usability is the most valuable feature. It's user-friendly."
"The most valuable feature of Microsoft Endpoint Configuration Manager is patch management."
"The solution is stable."
"The solution doesn't require any maintenance from our end because it is a cloud-based solution and Microsoft takes care of everything."
"At times, there is degradation in performance."
"In Kaseya, agents are shown as offline at times, and it is an area that is being improved."
"In spite of us being a premier customer we find the support unsatisfactory."
"They should improve their anti-malware policies like the SCEP policies. For instance, you can't have different policies for different servers, there is only one policy in all the servers, and everything is covered under that. For example, say you want to scan one group of servers on Saturday, and then you want to scan another group of servers on Sunday, you can't do that. You have to scan all your servers, a regular scan or a full scan, on the same day and at the same time. That's definitely one thing they need to resolve. In the next release, it would actually be nice if they included Apple products. It will also help if you can use Intune again. Their compliance reporting feature could also be better. They can maybe work a bit on that for patching now. It would be better if SCCM came with the functions of Right Click Tools built-in. If SCCM would have all those functions already built-in, we won't have to go and spend $5,000, just as an add-in from another company to get those functions."
"The operations could be faster and you need some patience with this tool."
"It needs to be able to load faster during deployment."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"A lot of experience is needed in terms of troubleshooting, as this is one of the most difficult tasks in MECM. We were seven people in a group and I was the only one that had the patience to do the troubleshooting at times."
"Regarding this, I'd like to mention the agent situation. When the agent on an end-user device is not functioning correctly, it can be quite problematic. It would be highly beneficial if there were a self-healing mechanism in place. Essentially, if the agent becomes corrupted or encounters issues, it should be able to rectify itself autonomously. This is particularly critical because, in order to utilize a tool like MECM (assuming you're referring to Microsoft System Center Configuration Manager), we need to deploy agents, known as AsMs, on all the devices we use, such as Windows 10 or Windows Server. Sometimes, when we deploy configurations or updates, they don't apply properly due to agent issues. This issue has been present since we began using MECM around 23 years ago. Unfortunately, there is currently no built-in mechanism for the agent to detect its own problems and initiate self-repair. Microsoft doesn’t have any feature to scan vulnerabilities and hence, they could include those."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
More Microsoft Configuration Manager Pricing and Cost Advice →
Kaseya IT Center is ranked 21st in Server Monitoring with 3 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. Kaseya IT Center is rated 8.0, while Microsoft Configuration Manager is rated 8.2. The top reviewer of Kaseya IT Center writes "A tool that helps a user speed up the process of installation and automate certain processes". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". Kaseya IT Center is most compared with Tanium, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium. See our Kaseya IT Center vs. Microsoft Configuration Manager report.
See our list of best Server Monitoring vendors.
We monitor all Server Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.