We performed a comparison between Kaseya VSA and Zabbix based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Kesaya is highly configurable."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"The most valuable features of this solution are automation, inventory, and patch management."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"The solution was scalable."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The performance and bandwidth are valuable features."
"Zabbix helps to save time."
"Zabbix is both stable and scalable."
"It meets my organizational needs. It's pretty easy to use."
"The most valuable feature is the support for monitoring Cisco switches."
"Zabbix can use old data to current data to set the threshold. We can use previous data to set the threshold."
"We like the user-interface for this solution, which makes it an easy to use tool."
"The most valuable feature is that it provides network segregation for server monitoring."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"There is room for improvement in the remote control strengths."
"The user interface is somewhat outdated."
"The solution is hard to use at first until you understand how it works."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"The technical support of the solution is an area with shortcomings that needs improvement."
"I believe we should include a VSA license to provide complete endpoint management."
"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."
"We would like to see the addition of automatic push functionality to this product. This would save time when monitoring our servers and networks as, at present, we have to manually install the Zabbix agent on any hardware to be monitored."
"The System Center Operations Manager can be improved."
"The integration of the product is not so easy, especially when it comes to the application database."
"I would like for this solution to be more cloud-friendly."
"The graphical user interface could be customized a little bit more, and also the dashboard could be more friendly."
"There are some features of Zabbix that are not good for reporting. The DX Spectrum solution has better reporting."
"Documentation terminology could be improved."
Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while Zabbix is ranked 1st in Network Monitoring Software with 101 reviews. Kaseya VSA is rated 7.6, while Zabbix is rated 8.2. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Zabbix writes "Allows any number of customizations but lacks functionality for finding root causes". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and TeamViewer Remote Management, whereas Zabbix is most compared with Centreon, Checkmk, SolarWinds NPM, Nagios Core and Nagios XI.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
