We performed a comparison between Kryon RPA and Verint Robotic Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The recording feature enables us to record what we're doing, like typing or clicking the mouse, and to identify objects on the screen. We basically teach the program how to type, instead of a person. That's the most powerful feature."
"The friendliness of the software is good because people without any technical background can start off on it. This solution makes it easy for us to use it, as there is no learning curve. With no learning curve, the development time turnaround decreases."
"Attended automation has diverted 34 percent of training calls to our tech support centers."
"The number of commands it gives us to edit and modify is really good. It also captures screen activities and plays them back."
"Once I decide a process is suitable as a Kryon solution, the cycle of automation is quite quick. I learn about the manual process and I'm one of the two guys who program the Kryon environment. It's relatively simple. There are many details, but once you understand the concept it is quite easy."
"Troubleshooting and debugging could be improved. It's missing a proper debugger. It's very difficult, based on the log files and the fact that it doesn't have a proper debugger, to troubleshoot issues. It will sometimes end with no indication as to why it ended and it becomes a bit of trial and error."
"It's very seamless to interact with Excel files and web app pages."
"We use PowerBuilder as our application building codex. Kryon adds flexibility when we have the functionality of SQL, where we can take sets of data out of the back-end and run complex computations or do a bunch of data validations inside the wizard. It can save us sometimes dozens of steps, then if we were to try and do those same reviews using the user interface completely. The balance that we get from using Kryon RPA, alongside being able to screen scrape and frequent screen, gives us an advantage that we haven't had previously with any of our other attempts at robotic process automation."
"Verint RPA gives our clients greater visibility into what's being done and how. It also lightens the load on the workers by automating tasks."
"We need stronger governance to know, when a transaction is done, whether it worked or failed; strong logging. That would be helpful."
"With the customer support, there have been some times where we have had to go through explaining the issue a couple times because it has gone through a couple of people's hands. There have been a couple of scenarios where we have had to re-explain the issue and bring somebody new up to speed on what is going on or what the problem is."
"It would be better to have [upgrades] done automatically, like an application on your smartphone. Or even if done manually, the upgrade should just be "next, next, next," and it's upgraded, rather than making it a project to upgrade."
"I would expect that in the first year there is no ROI. It has to be measured over three or five years."
"It could be more reliable in spying HTML."
"What needs improvement in Kryon RPA is the support. Sometimes, the solution has problems, so I contacted support, but I didn't receive immediate help from the team. You have to wait a while before the problem gets solved. This happens a few times in terms of getting cases solved. It would also be better if Kryon RPA had a cloud version because currently, from what I know, it only has an on-premise version, though I could be wrong about that. There isn't any additional feature I'd like added to Kryon RPA because it's a good service, but the support is very, very bad, so that area could be improved."
"Kryon RPA's integration with other solutions could be more seamless."
"We use Google Drive a lot. If somebody sends us a spreadsheet or a document, it's going to be in Google’s format. It's not going to be in Microsoft Office format. But currently, there's no integration with Google’s documents. That would be a huge plus to have."
"Verint RPA needs a more robust toolset to create complex UIs for workers. It's probably not just this product. Almost all automation solutions have similar limitations."
Kryon RPA is ranked 13th in Robotic Process Automation (RPA) with 26 reviews while Verint Robotic Process Automation is ranked 41st in Robotic Process Automation (RPA) with 1 review. Kryon RPA is rated 8.4, while Verint Robotic Process Automation is rated 0.0. The top reviewer of Kryon RPA writes "The tool helps with speed to market, efficiency, and accuracy". On the other hand, the top reviewer of Verint Robotic Process Automation writes "It lightens the workload while giving our clients greater visibility into what's being done and how". Kryon RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Nintex RPA and Automation Anywhere (AA), whereas Verint Robotic Process Automation is most compared with UiPath.
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