We performed a comparison between ManageEngine Endpoint Central and Symantec Client Management Suite based on real PeerSpot user reviews.
Find out in this report how the two Client Desktop Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The initial setup is easy."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"All of Desktop Central's features are valuable, especially its simplicity."
"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"The most valuable feature of Symantec Client Management Suite is the ease of client management and agent installation."
"We can track the incidents, we can track the changes, we can track the assets from cradle to grave and give some kind of accounting as they get older."
"The most important thing for us is that it is very easy to use, as well as the availability of it in our support centers."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"ManageEngine could be improved by giving customers an option to perform certain actions proactively. Since I was a consultant, I worked on different products and some had advantages over ManageEngine. For example, proactive remediation—you want to proactively check something on the computers and run the script. In ManageEngine, you have the option to run the script, but Intune has the option to do so proactively. ManageEngine doesn't have this. You should have the option to act proactively, not just going ahead and fixing it once it's done. Proactive remediation should be a feature."
"Some difficulties with setup for multiple locations."
"The solution should be better at integrating with other solutions."
"I would like to see them come out with a SaaS version of the product in the future."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"The OS deployment could be better."
"Symantec Client Management Suite can improve by adding more network devices."
"The technical support is in need of improvement."
"Some parts are working okay, some of the other components aren't. Workflow isn't working properly. Different people accepting changes and being able to close it has some issues. Putting hot fixes and installing it usually breaks the system."
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ManageEngine Endpoint Central is ranked 1st in Client Desktop Management with 60 reviews while Symantec Client Management Suite is ranked 2nd in Client Desktop Management with 3 reviews. ManageEngine Endpoint Central is rated 8.2, while Symantec Client Management Suite is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Symantec Client Management Suite writes "Knowledgeable support, easy client management, and straightforward agent installation". ManageEngine Endpoint Central is most compared with Microsoft Intune, Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro and Sophos Mobile, whereas Symantec Client Management Suite is most compared with Microsoft Intune and Microsoft Configuration Manager. See our ManageEngine Endpoint Central vs. Symantec Client Management Suite report.
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