We performed a comparison between Meraki Dashboard and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The product can scale if you need it to."
"Easy to configure with great troubleshooting feature."
"What I found most valuable in Meraki Dashboard is that it's well-organized, easy to use, and practical."
"The hardware of Meraki is very good quality."
"We like the visibility this solution gives us of the infrastructure."
"It is very stable and we have been using it for five years."
"It has improved my organization in the way that we've got a much better wireless coverage than we had before, and secondly, we have the visibility of all the users."
"The most valuable feature is the single pane of glass that gives you multisite visibility."
"It just works as advertised and serves the purpose for which we got it."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"Good at managing updates and for remote support."
"The most valuable feature we have found currently is probably patch management."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The tool's most valuable feature is third-party application updates."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"For my purposes, I don't need to see any other features added to the Meraki Dashboard. I have no criticisms and I do like the tool. If I had a criticism for it, it would be about the pricing because it could be a little less, but again, for the service that you get, I won't complain about that too much."
"I would like to receive decent notification alerts regarding the license's expiry. Or any help on correcting or optimizing licenses, because in certain circumstances you can add a license but it's the wrong licensing. However, the Dashboard adds the license in some way, and you do not utilize it. You can simply extend the license's expiration date."
"I think this product could be improved with a CLI for more directives."
"It's a very complex system. Customers have told me that sometimes there are lots of advanced features that are available and that you can change in the dashboard, but sometimes it's very hard to know what they are."
"I would like to see an alert event feature to monitor what users are downloading and how to block some applications."
"Meraki Dashboard's pricing could be improved."
"One area that could use improvement in the Meraki Dashboard is user-friendliness when navigating to port configurations."
"The coverage has been an issue for us."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"NinjaOne's dashboard could be easier to use."
"I would like to see more scripts for PowerShell commands."
"The graphical user interface could be improved."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne's reporting module is cumbersome."
"The ticketing system in NinjaOne is not the best."
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Meraki Dashboard is ranked 9th in Network Monitoring Software with 51 reviews while NinjaOne is ranked 29th in Network Monitoring Software with 14 reviews. Meraki Dashboard is rated 8.6, while NinjaOne is rated 8.0. The top reviewer of Meraki Dashboard writes "Incredibly easy to use, great troubleshooting and prevention of malicious events". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Meraki Dashboard is most compared with Cisco DNA Center, SolarWinds NPM, ThousandEyes, Mist AI and Cloud and Zabbix, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, LogMeIn Central and ConnectWise Automate. See our Meraki Dashboard vs. NinjaOne report.
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