We performed a comparison between MetaDefender Email Security Solutions and Trend Micro Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"It also gives me good visibility because, with Defender, I'm using a Microsoft product to defend Microsoft products. The integration was really seamless and I have wide visibility because it picks up almost everything. Literally, I can see almost every activity that happens, from the e-mail to the workstation itself."
"Defender helps us prioritize threats across our organization."
"The technical support is good and quick to resolve issues."
"The basic features are okay and I'm satisfied with the Defender."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The email protection is excellent, especially in terms of anti-phishing policies."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"The sanitization is very good."
"The most valuable feature of MetaDefender Email Security is the CDR. Customers purchase this solution specifically for data communication, as the other features can be obtained through other technologies that most customers already possess. Therefore, data communication serves as the foundation for the platform."
"The most valuable feature is called summary reconstruction which is used to deliver encrypted files to users."
"The tool provides a strong defense against attacks. It is also easy to use. Trend Micro Email Security's integration capabilities are great."
"The integration capability of the solution is good."
"The most valuable feature of Trend Micro Email Security is effective phishing prevention."
"Trend Micro Email Security is a robust solution with quick performance. It works autonomously without the need for an administrator."
"The solution's initial setup process was easy since it was deployed on the cloud."
"The most valuable features include email filtering to block spam and phishing attempts, the use of DMARC for email authentication, and robust malware scanning."
"The initial setup is not overly complex."
"Since implementing it, we've seen a significant improvement in security. We no longer receive spam emails, and we're protected from various cyberattacks, including ransomware and social engineering."
"Configuration requires going to a lot of places rather than just accessing one tab."
"The custom alerts have to improve a lot."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"It would be better if it were more scalable. It depends on the architecture, but we would like to make it more scalable for both data centers."
"The XDR dashboard has room for improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"There's room for improvement regarding the time frame for retrieving emails."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"Although the number of AV engines is good, it could be better."
"The DLP should be upgraded and has room for improvement."
"They offer a feature called SmartLink neutralization. I have tried it before. It seemed to work most of the time; however, I had a few users for whom it just wouldn't work. Whenever they click on a link, it stays on the MetaDefender page, saying that it's scanning it and never moves forward."
"I rate Trend Micro support four out of 10. The support in our region isn't very good. They do not respond quickly when we open up a case."
"Trend Micro Email Security could improve by advancing its artificial intelligence in email security. There are rules that have to be configured. There should be less configuring."
"Sometimes malicious email gets past the email gateway."
"The capacity handling and the scalability of the solution need to be improved since I feel Trend Micro lacks in such areas."
"The patch management could improve in Trend Micro Email Security."
"It is a bit expensive than the market price."
"The send box needs improvement to match other products."
"There is a limitation when customers are using their email from a third-party solution that isn't from Trend Micro."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More MetaDefender Email Security Solutions Pricing and Cost Advice →
MetaDefender Email Security Solutions is ranked 24th in Email Security with 3 reviews while Trend Micro Email Security is ranked 8th in Email Security with 23 reviews. MetaDefender Email Security Solutions is rated 8.4, while Trend Micro Email Security is rated 7.8. The top reviewer of MetaDefender Email Security Solutions writes "Helpful support, and useful dashboards". On the other hand, the top reviewer of Trend Micro Email Security writes "The solution blocks spam emails from reaching the user’s mailbox but should introduce new features, improvements, and updates". MetaDefender Email Security Solutions is most compared with Proofpoint Email Protection and Barracuda Email Security Gateway, whereas Trend Micro Email Security is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro InterScan Messaging Security and Barracuda Email Security Gateway. See our MetaDefender Email Security Solutions vs. Trend Micro Email Security report.
See our list of best Email Security vendors.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.