We performed a comparison between Microsoft Configuration Manager and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Autopilot is the most valuable feature of Microsoft Intune."
"The tool's most valuable feature is Autopilot."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"Autopilot is the most valuable feature."
"We have one MDM that works with Windows, iOS, and Android."
"The solution is easy to use."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The solution has a very good set of features."
"This solution captures all the devices in our infrastructure."
"Automation of operating system, application, and update deployments massively reduces IT operations effort."
"The initial setup is straightforward and not too complicated."
"With the SCCM inventory, we found a lot of rogue applications. We were able to identify them, find out who was running them, and either put them on our application list or remove them."
"Patching is very effective and reporting is very good."
"The product is useful for patch management."
"Provides great insight into the functionalities of the data scope."
"The most valuable feature is the impact analysis."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"There should be more support for macOS. Even though macOS is supported by Intune and Microsoft is working very hard to get more features into Intune to manage macOS, that's one thing they can give a lot more attention to."
"The synchronization could be improved."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"Lacking in features such as Wi-Fi and network security."
"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."
"It needs certificate provisioning for S/MIME purposes."
"Reporting needs improvement."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"There should probably be better remote support. They should also continue to improve on patch management, patching, and creating or turning products in software into deployable apps."
"The availability of technical support could improve."
"The tool's deployment can be cumbersome."
"The solution should be more compatible with different versions of Linux."
"On some hardware, we'd like an easier way to get peripherals attached."
"Their compliance reporting is not accurate, and they admitted it on the phone when we had a call with them. We were trying to understand why their numbers didn't match on our compliance reports. It is not accurate and you cannot depend on the compliance reports. The numbers just don't match, and we can't figure out why. We called Microsoft and they said, "Yeah, that's a known issue." But there is no word that they're working on it."
"The solution can be improved with the addition of a mobile device manager."
"In terms of scalability, I believe there's room for improvement. While SCCM is capable of handling our current needs effectively, scalability could be enhanced to accommodate future growth and larger deployments."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
Microsoft Configuration Manager is ranked 2nd in Configuration Management with 78 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. Microsoft Configuration Manager is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Tanium and AWS Systems Manager, whereas OpenText ZENworks Configuration Management is most compared with Quest KACE Systems Management. See our Microsoft Configuration Manager vs. OpenText ZENworks Configuration Management report.
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