We performed a comparison between SentinelOne Singularity Complete and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: SentinelOne Singularity Complete is praised for its dependable threat prevention and ability to reverse ransomware file encryption. SentinelOne could improve its automation, machine learning, and AI capabilities while improving reporting and integration. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting zero-trust features.
Service and Support: Customers have been pleased with SentinelOne’s customer service. Reviews highlighted the support team’s responsiveness and efficiency. Some of our reviewers were satisfied with Microsoft's support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Users find the initial setup for SentinelOne Singularity Complete to be quick and painless, with helpful support from the vendor team. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: Some reviewers thought SentinelOne Singularity Complete is reasonably priced and competitive, while others say it’s costlier than many alternatives. Some users say that Microsoft 365 Defender is good value, but other users perceive it as more expensive than similar competing products.
ROI: SentinelOne Singularity Complete yields an ROI by saving money and protecting against ransom attacks. Other users noted its valuable dashboard data and low CapEx requirements. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: SentinelOne Singularity Complete is preferred over Microsoft 365 Defender. Users like its automatic threat mitigation and superb event data analysis. SentinelOne is highly regarded for its simple setup, reliability, and effectiveness in identifying and resolving threats. Our reviewers raised issues with Microsoft 365 Defender's pricing and support quality.
"The ease of deployment and configuration is valuable. It's very easy compared to other vendors like Sophos. Sophos' configuration is complex. Fortinet is a lot easier to understand. You don't need a lot of admin knowledge to do the configuration."
"NGAV and EDR features are outstanding."
"The product detects and blocks threats and is more proactive than firewalls."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The 'Incidents and Alerts' tab is a valuable feature where we can find triggered alerts."
"Microsoft Defender XDR is scalable."
"The most valuable feature of the solution stems from the fact that Microsoft Defender XDR is easy to integrate with other Microsoft platforms or products."
"The most valuable feature of all is the full integration with the rest of the software in the operating system and Office 365, as well as Microsoft SCCM. It is quite easy for us to work with the whole instance of Microsoft products. This integration improves the benefits of the whole suite of products."
"We also use Microsoft Sentinel, Defender for Cloud, Defender for Identity, and Microsoft Defender for Cloud Apps. They are all integrated and it was very easy to integrate them. In my experience with the integrations, it was just a click of a button and things were integrated. It's just a button."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"The solution is well integrated with applications. It is easy to maintain and administer."
"Microsoft 365 Defender is simple to upgrade."
"The most valuable aspect of SentinelOne Singularity Complete is the protection it provides."
"The anti-ransomware capability to analyze the threats and user-friendliness are the most valuable features."
"The single pane of glass is probably the most valuable. That is a big one. We could see everything from one view."
"The process visualization, automated response, and snapshotting are valuable. The integration and automation possibilities are also valuable."
"I like that SentinelOne doesn't use a lot of system resources or make the system slow. It also performs a full scan quickly—within two hours. It has an easy-to-use end-user GUI."
"The best feature of SentinelOne Singularity Complete is that you don't need to configure a lot with it because it provides an unmatched layer of protection out of the box."
"I have found the most valuable feature to be the rapid threat detection."
"The strength of SentinelOne is that it has an automated, active EDR. It does that first level of what a SOC analyst would do, automatically, using artificial intelligence, so we can focus on other things. Active EDR not only notifies you, but it actually fixes that first level. That is unheard of. Very few, if any, companies do that."
"We find the solution to be a bit expensive."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The solution should address emerging threats like SQL injection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"FortiEDR can be improved by providing more detailed reporting."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"I haven't seen the use of AI in the solution."
"Making the portal mobile friendly would be helpful when I am out of office."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"At times, there may be delays in the execution of certain actions and their effects."
"The support from Microsoft could improve. There are times I have to wait for a response from a qualified specialist."
"The licensing is a nightmare and has room for improvement."
"The management features could be improved, particularly in terms of better integration with Intune, Microsoft's cloud-based management solution."
"Support is hit or miss. Microsoft wants you to buy premium support contracts. Though they call themselves professional support, it's almost like throwing questions into a black hole. You get an answer, but it's never helpful."
"The web filtering solution needs to be improved because currently, it is very simple."
"The capability to not only thwart attacks but also to adapt to evolving threats is crucial."
"Improvement seems necessary, especially with the focus on enhanced support."
"If it had a little bit more granularity in the roles and responsibilities matrix, that would help. There are users that have different components, but I'd be much happier if I could cherry-pick what functions I want to give to which users. That would be a huge benefit."
"There should be more integration models with different security operations tools or soft tools."
"One of the areas which would benefit from being improved is the policies. There are still software programs where we need to manually program in the policies to tell the system, "This program is legitimate." Some level of AI-based automation in creating those policies would go a long way in improving the amount of time it takes to deploy the system."
"SentinelOne Singularity Complete could improve by having DNS filtering. Other competitor solutions have this feature."
"They could add “right click>scan” where most users were trained to do so in handling flash drives."
"SentinelOne could improve by creating an autopilot or automated way to roll out the solution more efficiently which would be helpful."
"The most difficult part of using Singularity Complete is logging in, as they often update the management console."
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Microsoft Defender XDR is ranked 5th in Extended Detection and Response (XDR) with 79 reviews while SentinelOne Singularity Complete is ranked 2nd in Extended Detection and Response (XDR) with 176 reviews. Microsoft Defender XDR is rated 8.4, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Microsoft Entra ID, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our Microsoft Defender XDR vs. SentinelOne Singularity Complete report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.